Angela Parisi
Gloucester,MA
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Data Entry/Sales Associate
Multiplast Systmes, Inc.
Ohio, IL
05.2019 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors and professional services personnel to receive orders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Reduced data entry errors, ensuring thorough verification of entered information against source documents.
Office Manager's Assistant
Pine Poly, Inc
Marblehead, MA
04.2008 - 06.2017
- Developed and maintained successful relationships with vendors and suppliers.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Liberal Arts And General Studies
Plymouth State University
Plymouth, NH09.1998
Liberal Arts
North Shore Community College
Danvers, MA09.1996
Skills
- Multitasking
- Product Sales
- Customer Focus
- Data Entry
- Spreadsheet Management
- Strong Problem Solver
- Order Processing
- Building Rapport
Timeline
Administrative Assistant/Data Entry/Sales Associate
Multiplast Systmes, Inc.
05.2019 - Current
Office Manager's Assistant
Pine Poly, Inc
04.2008 - 06.2017
Liberal Arts And General Studies
Plymouth State University
Liberal Arts
North Shore Community College