Angela Plunkett
Summary
Detail-oriented Access Coordinator with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Access Coordinator
Range Mental Health Center
08.2022 - Current
- Obtain client's insurance information and determined eligibility for services.
- Trained new staff during front desk position and also in Adapt Program.
- Utilize knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Stay calm under pressure and successfully dealt with difficult situations.
- Provided excellent customer service to clients and staff members.
- Schedule new and established clients.
- Provide support to therapists and skills providers so they may better serve our clients.
Patient Access Cooridator
Fairview Mesaba Clinics And Medical Center
06.2014 - 08.2022
- Collected, entered and verified patient insurances.
- Opened and maintained patient information in electronic medical charts.
- Scheduled new and established patients.
- Answered patient phone calls and assisted with various client needs.
- Sent and received patient referrals.
- Trained new employees and helped cross train current employees.
Pathology Secretary
Essentia Health-Virginia Care Center
05.2013 - 06.2014
- Transcribed pathology reports.
- Answered phone calls.
- Maintained patient charts and performed data entry.
- Assisted pathologist in various duties.
Education
Associate of Science - Administrative Assistant
Hibbing Community College
Hibbing, MN05.2013
Skills
- Team player
- Hard working and dependable
- Excellent at multitasking
- Compassionate
- Passionate
- Organized
- Self motivated
- Excellent Adaptation Skills
Timeline
Access Coordinator
Range Mental Health Center
08.2022 - Current
Patient Access Cooridator
Fairview Mesaba Clinics And Medical Center
06.2014 - 08.2022
Pathology Secretary
Essentia Health-Virginia Care Center
05.2013 - 06.2014
Associate of Science - Administrative Assistant
Hibbing Community College
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