Dedicated professional with a strong background in customer relationship management and compliance assurance. Focused on fostering positive guest experiences while ensuring safety and adherence to regulations.
Overview
3
3
years of professional experience
Work History
Bartender
Shakespeare and Co
Lexington, KY
01.2018 - 01.2019
Mixed cocktails and served beverages to customers, enhancing their experience and satisfaction.
Maintained cleanliness and organization of bar area, ensuring a safe and inviting environment for guests.
Handled cash transactions and processed customer payments efficiently.
Engaged with customers, fostering a welcoming atmosphere and encouraging repeat visits.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Checked identification cards for proof of age prior to serving alcoholic beverages.
Bar Manager
Marias Kitchen & Bar
Lexington, Kentucky
01.2017 - 01.2018
Managed inventory and ordered supplies to ensure optimal stock levels for efficient bar operations.
Developed seasonal drink menus to enhance customer experience and engagement.
Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Coordinated inventory of alcoholic beverages and supplies to support seamless drink preparation.
Monitored compliance with local health codes to maintain safe food storage and alcohol service standards.
Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
Bartender
Pround Mary Barbecue
Richmond, KY
01.2016 - 01.2017
Coordinated with kitchen staff to deliver timely service of orders, enhancing overall customer satisfaction.
Served wine, beer, and cocktails to customers at the bar.
Greeted customers and provided excellent customer service.
Restocked bar supplies, ensuring availability of liquor, garnishes, and glassware to maintain efficient service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Partnered with security staff to de-escalate conflicts, ensuring a safe and enjoyable environment for all guests.