Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Powell

Lexington,KY

Summary

Dedicated professional with a strong background in customer relationship management and compliance assurance. Focused on fostering positive guest experiences while ensuring safety and adherence to regulations.

Overview

3
3
years of professional experience

Work History

Bartender

Shakespeare and Co
Lexington, KY
01.2018 - 01.2019
  • Mixed cocktails and served beverages to customers, enhancing their experience and satisfaction.
  • Maintained cleanliness and organization of bar area, ensuring a safe and inviting environment for guests.
  • Handled cash transactions and processed customer payments efficiently.
  • Engaged with customers, fostering a welcoming atmosphere and encouraging repeat visits.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcoholic beverages.

Bar Manager

Marias Kitchen & Bar
Lexington, Kentucky
01.2017 - 01.2018
  • Managed inventory and ordered supplies to ensure optimal stock levels for efficient bar operations.
  • Developed seasonal drink menus to enhance customer experience and engagement.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Coordinated inventory of alcoholic beverages and supplies to support seamless drink preparation.
  • Monitored compliance with local health codes to maintain safe food storage and alcohol service standards.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.

Bartender

Pround Mary Barbecue
Richmond, KY
01.2016 - 01.2017
  • Coordinated with kitchen staff to deliver timely service of orders, enhancing overall customer satisfaction.
  • Served wine, beer, and cocktails to customers at the bar.
  • Greeted customers and provided excellent customer service.
  • Restocked bar supplies, ensuring availability of liquor, garnishes, and glassware to maintain efficient service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Partnered with security staff to de-escalate conflicts, ensuring a safe and enjoyable environment for all guests.

Education

Bachelor of Science - Biology

EKU
Richmond, KY
05-2010

Skills

  • Mixology
  • Drink menu development
  • Cash handling
  • Inventory management
  • Health and safety regulations
  • ABC standards
  • Customer relationship management
  • Attention to detail

Timeline

Bartender

Shakespeare and Co
01.2018 - 01.2019

Bar Manager

Marias Kitchen & Bar
01.2017 - 01.2018

Bartender

Pround Mary Barbecue
01.2016 - 01.2017

Bachelor of Science - Biology

EKU
Angela Powell