Angela Ramirez
Westminster,CO
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Lakefront Eye Care
Edgewater, CO
02.2022 - 07.2022
- Take medical histories and verify information
- Assist with inventory management
- Insurance Verifications
- Scheduling Appointments
Radiology Scheduler
Valley View Hospital
Glenwood Springs, CO
08.2021 - 01.2022
- Receptionist bringing excellent customer relations and administrative abilities
- Manages smooth check-in and check-out processes with expertise in procedures and great multitasking abilities
- Impresses guests in every interaction with professionalism and enthusiasm for service.
Manager
Mens Hair House
Aurora, CO
01.2021 - 08.2021
- Collected, verified and input information for accurate recordkeeping
- Supported back office hiring and employment processes
- Communicated policy updates to department, answered questions and monitored compliance
- Improved employee skills, increased team value and cultivated leadership potential
- Performed facility checks to verify cleanliness and client safety
- Directed work of multiple teams and assisted with meeting specific team project goals.
Ophthalmic Technician
Lakefront Eye Care
Edgewater, CO
10.2020 - 01.2021
- Worked quickly to perform intakes and maintain smooth patient flow
- Prepared examination and treatment rooms for patients and reset stations, wiped down equipment and readied supplies for new patient arrivals
- Administered baseline external exams by testing color and stereopsis vision and measuring and recording papillary responses
- Completed basic ophthalmic testing procedures to assess patients' current functionality
- Engaged positively with patients to help each feel comfortable with tests and procedures
- Answered telephone calls about ocular emergencies to triage issues and coordinate responses.
Teller
Arvada , CO
01.2020 - 03.2020
- Electrical Federal Credit Union
- Handled diverse customer needs related to financial products, lines of credit and account features
- Updated customer accounts with new balance, payment and transfer information
- Employed excellent money handling abilities to operate and balance cash drawer daily
- Smoothly opened, closed and updated accounts and savings plans for customers.
Education
High School Diploma -
Masters Learning Institute
Fort Worth, TX02.2017
Skills
- Financial Services
- Multi-line telephone system’s
- Telephone Etiquette
- Positive Attitude and Energetic
- Front Desk Operations
- Call Answering and Routing
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Lakefront Eye Care
02.2022 - 07.2022
Radiology Scheduler
Valley View Hospital
08.2021 - 01.2022
Manager
Mens Hair House
01.2021 - 08.2021
Ophthalmic Technician
Lakefront Eye Care
10.2020 - 01.2021
Teller
Arvada , CO
01.2020 - 03.2020
High School Diploma -
Masters Learning Institute
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