Angela Rodriguez
Pembroke Pines,FL
Summary
While working for Broward County Parks and Recreation, I excelled at customer satisfaction, mastering team collaboration, and organization. My punctuality allowed me to stay resilient. My proactive approach to maintaining cleanliness and ensuring safety compliance significantly contributed to the concessions team's success, highlighting my commitment to professionalism and exceptional service delivery. By being dependable, offering a positive attitude, and being independent, I gained more responsibilities and the trust of my supervisors.
Overview
1
1
year of professional experience
Work History
Concessions Worker
Broward County Parks And Recreation
03.2023 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment, and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served patrons drinks and snacks, maintained professionalism, and supported individual needs.
- Filed paperwork and provided information to guests about the park
- Served as a receptionist in the front office
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
- Responded to customer complaints to help resolve issues.
- Kept accurate records of daily sales totals and inventory levels for management review and analysis.
Education
Associate of Arts - Biology
Broward College
Fort Lauderdale, FL08.2025
Skills
Customer Service
Cleanliness Maintenance
Professionalism and Courtesy
Teamwork orientation
Cash handling proficiency
Equipment Operation
Safety Monitoring
Reliability and punctuality
Menu Memorization
Supply Management
Languages
Spanish
Full Professional
Timeline
Concessions Worker
Broward County Parks And Recreation
03.2023 - Current
Associate of Arts - Biology
Broward College