Angela Reyes
Summary
Dedicated host with strong customer service skills, effective communication, and time management expertise. Committed to providing exceptional guest experiences and ensuring smooth operations in busy environments.
Team leadership, great with children, problem solver, efficient, kind
Overview
3
3
years of professional experience
Work History
Host
Texas Roadhouse
Leominster, Massachusetts
02.2025 - Current
- Greeted and seated guests, ensuring timely service and positive first impressions.
- Managed waitlists during peak hours, optimizing guest flow and minimizing wait times.
- Provided menu information and answered guest inquiries.
- Greeted guests and collected information to efficiently seat groups or place on waitlist, enhancing overall dining experience.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Handled high volume of incoming calls during busy shifts, ensuring efficient communication with patrons.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Cashier
Dicks Sporing Goods
Leominster, Massachusetts
12.2025 - 01.2026
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of the checkout area.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Cheer Coach Volunteer
Leominster youth cheer and football league
Leominster, Massachusetts
07.2023 - 12.2025
- Designed practice plans to enhance cheerleading skills and team cohesion.
- Instructed athletes in cheer techniques and routines during practice sessions.
- Coordinated team schedules and communicated updates to parents and players.
- Motivated students to reach their full potential by providing positive reinforcement strategies.
- Provided guidance to team members regarding nutrition, physical fitness, mental preparation and other aspects of health and wellness.
- Created detailed reports on team progress, which included data on skill development, attendance records and competition results.
- Developed, implemented and monitored practice plans for cheerleading squads.
- Assessed player abilities and assigned positions according to individual strengths.
- Developed training and exercise programs to meet individual requirements and team play strategies.
Education
High School Diploma -
Leominster Highshool
Leominster, MA04-2026
Skills
- Team building
- Conflict resolution
- Time management
- Problem analysis
- Customer service
- Effective communication
- Team player mentality
- Phone etiquette
Affiliations
- Cheerleader, Flag football, MMA
Timeline
Cashier
Dicks Sporing Goods
12.2025 - 01.2026
Host
Texas Roadhouse
02.2025 - Current
Cheer Coach Volunteer
Leominster youth cheer and football league
07.2023 - 12.2025
High School Diploma -
Leominster Highshool