Angela Risner
Mesa,AZ
Summary
Adept at managing high-stress situations, I enhanced customer loyalty and resolved conflicts with professionalism at Sinclair Gas Station. Skilled in customer service and data entry, my approach led to efficient problem-solving and increased repeat business, showcasing my critical thinking and active listening abilities.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Sinclair Gas Station
04.2023 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Computer Technology - Computers
Maricopa Community Colleges, Rio Salado Community
Tempe, AZ03.2004
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Sinclair Gas Station
04.2023 - 12.2024
Computer Technology - Computers
Maricopa Community Colleges, Rio Salado Community
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