Angela Rivas
Fort Worth,TX
Summary
Highly productive and efficient professional in hospitality with specialized skills in customer service, order accuracy, and time management. Known for exceptional communication, teamwork, and adaptability to ensure outstanding guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
IHOP
Euless, TX
03.2024 - 06.2024
- Demonstrated expertise in menu items, garnishes, ingredients, and preparation methods.
- Took customer orders with precision and efficiency.
- Kept a close watch on cleanliness standards and upheld them
- Assisted in training new servers.
- Executed precise calculations for order taking and bill processing using POS technology
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
Cashier
McDonald's
Fort Worth, TX
08.2021 - 05.2022
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Efficiently and accurately operated cash register handling a diverse range of payment types
- Performed other duties as assigned by management.
- Packaged and distributed food and beverage items properly for take-out orders or delivery services.
Education
Associate of Arts - Law (Pre-Law)
Tarrant County College District
Fort Worth, TX06-2025
High School Diploma -
Amon Carter Riverside High School
Fort Worth, TX06-2023
Skills
- Exceptional customer service
- Guest Engagement
- Effective customer upselling
- Service prioritization
- Positive and professional
- Professional Appearance
- Strong Work Ethic
- Order Fulfillment
- Safe Food Handling
- Food Running
- Cash Handling
- Beverage Preparation
- POS operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Server
IHOP
03.2024 - 06.2024
Cashier
McDonald's
08.2021 - 05.2022
Associate of Arts - Law (Pre-Law)
Tarrant County College District
High School Diploma -
Amon Carter Riverside High School