Angela Rodriguez
Kansas City
Summary
Dynamic and results-oriented professional with extensive experience in accounts receivable and customer service, notably at National Beef. Excelled in payment tracking and fostering client relationships, achieving significant reductions in financial discrepancies. Skilled in Microsoft Office and known for maintaining confidentiality, I bring a proven track record of enhancing cash flow and client satisfaction.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Assistant
National Beef
06.2021 - Current
- Provided exceptional customer service when addressing client inquiries or concerns regarding their account status or charges billed.
- Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
- Posted cash by entering and verifying transactions from deposits and lockboxes.
- Investigated account discrepancies by obtaining and verifying information from customer service and sales department.
- Developed strong relationships with clients, leading to improved communication and prompt payment of outstanding invoices.
Customer Service
Kansas City Steak Company
09.2020 - 06.2021
- Answered in-bound calls to place orders for customers, customer assistance.
- Made out-bound calls to customers that had called during out of office hours.
- During peak months assisted shipping department in making labels, emails, status
changes etc.
Accounts Receivable and Billing Clerk
Omega Door & Hardware
09.2015 - 04.2020
- Processed collections for aged receivables to ensure proper cash flow
- Processed payables to ensure the payment dates were satisfied
- Produced Progress Billing on AIA G702 and G703 forms for new construction billing to meet
company standards. This reflects the monthly retention cycle. - Provide costing and invoicing that reflects salesman commissions by job through effectively
communicating with the sales team. This is provided on a margin basis. - Notarized full and partial lien waivers and affidavits
- Worked with suppliers to obtain products and material for jobs on a deadline basis.
Education
No Degree - Accounting And Finance
Kansas City Kansas Community College
Kansas City, KSSkills
- Payment tracking
- Microsoft office
- Collections
- Cash application
- Bookkeeping
- Excel
- Bank deposits
- Confidentiality
- Reconciliations
- Customer service support
- Accounts receivable
- Claims processing
Timeline
Accounts Receivable Assistant
National Beef
06.2021 - Current
Customer Service
Kansas City Steak Company
09.2020 - 06.2021
Accounts Receivable and Billing Clerk
Omega Door & Hardware
09.2015 - 04.2020
No Degree - Accounting And Finance
Kansas City Kansas Community College
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