Angela Ruiz
Houston
Summary
Professional with robust experience in intake coordination, adept at managing high-volume caseloads and streamlining processes.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Intake Supervisor
Daspit Law Firm
01.2025 - Current
- 2 years 8 months
- Maintained accurate and up-to-date client records.
- Supervised intake firm protocols.
- Trained and mentored new staff
- Handling high volume of callers per day.
Leasing Agent
8601 broadway
03.2022 - 04.2023
- 1 year 2 months
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Managed move-in process smoothly ensuring all necessary documentation was completed accurately.
Cashier
Wingstop Restaurants Inc.
05.2022 - 07.2022
- 3 months
- Ensured compliance with health and safety regulations in food handling practices.
- Built relationships with customers.
Cashier
Sellers Brothers
11.2020 - 06.2021
- 8 months
- Assisted in training new cashiers.
- Operated cash register for cash, check, and credit card transactions.
Education
High School -
South Houston High School
01.2022
Skills
- Sales
- Intake process supervision
- Staff training and mentoring
- Background checks processing
- Customer relationship building
- Multitasking and organization
- Phone and email etiquette
- Employee supervision
- Documentation and recordkeeping
Languages
Spanish
English
Timeline
Intake Supervisor
Daspit Law Firm
01.2025 - Current
Cashier
Wingstop Restaurants Inc.
05.2022 - 07.2022
Leasing Agent
8601 broadway
03.2022 - 04.2023
Cashier
Sellers Brothers
11.2020 - 06.2021
High School -
South Houston High School