Angela Santiago
Miami,FL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at STK House. Proven ability to enhance guest engagement and manage orders efficiently, ensuring satisfaction and timely service. Adept in safe food handling practices, consistently delivering high-quality dining experiences.
Overview
6
6
years of professional experience
Work History
Server
El Chiringuito
Cayo Vizcaíno, Fl
07.2025 - 12.2025
- Provided exceptional customer service, ensuring positive dining experiences and satisfaction.
- Assisted in menu knowledge, guiding guests with recommendations and food pairings.
- Coordinated order delivery to ensure timely service during peak hours.
- Collaborated with kitchen staff to maintain communication for accurate order preparation.
Server
Stk House
Orlando, FL
12.2024 - 08.2025
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Pastry Line Cook
Stk House
Orlando, FL
03.2024 - 12.2024
- Prepared and assembled a variety of pastries, adhering to standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, ensuring cleanliness and organization throughout the workspace.
- Assisted in inventory management by tracking ingredient usage and reporting supply needs to head chef.
- Collaborated with team members to maintain smooth kitchen operations during peak service periods.
- Consistently met strict deadlines for catering orders while maintaining impeccable attention to detail and presentation standards.
Server
Fuego Night Club
Orlando, FL
07.2023 - 01.2024
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
- Handled cash and card transactions accurately, ensuring proper register balancing.
Kitchen Cook
Trex
Orlando, FL
01.2023 - 01.2024
- Prepared and cooked menu items following established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
- Assisted in inventory management, ensuring proper stock levels of food supplies and ingredients.
- Cleaned and sanitized work areas, utensils and equipment.
Warehouse Worker
Frito Lay
Orlando, FL
06.2022 - 12.2022
- Conducted routine safety inspections of equipment and work areas.
- Collaborated with team members to optimize workflow and minimize delays.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Warehouse Worker
Amazon.Inc
Orlando, FL
08.2020 - 03.2022
- Operated warehouse equipment to efficiently move and organize inventory.
- Maintained accurate stock levels through regular inventory checks and adjustments.
- Collaborated with team members to ensure timely order fulfillment and shipping processes.
- Assisted in training new staff on safety protocols and operation.
Warehouse Worker
Disney Animation
Orlando, FL
02.2020 - 10.2020
- Loaded and unloaded trucks, ensuring accurate inventory management and organization.
- Maintained cleanliness and safety standards throughout work areas to promote a safe environment.
- Assisted in inventory counts, contributing to consistent stock accuracy and availability.
Education
GED - Business Administration
Florida Technical College
Orlando, FL08.2025
GED - Food And Nutrition
Environ Health Associates
Orlando, FL07.2024
High School Diploma - Culinary Arts
Eastside High School
Paterson, NJ08.2022
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Safe food handling
Food safety practices
Order management
Ordering procedures
Food station setup
Menu presentation
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server
El Chiringuito
07.2025 - 12.2025
Server
Stk House
12.2024 - 08.2025
Pastry Line Cook
Stk House
03.2024 - 12.2024
Server
Fuego Night Club
07.2023 - 01.2024
Kitchen Cook
Trex
01.2023 - 01.2024
Warehouse Worker
Frito Lay
06.2022 - 12.2022
Warehouse Worker
Amazon.Inc
08.2020 - 03.2022
Warehouse Worker
Disney Animation
02.2020 - 10.2020
GED - Business Administration
Florida Technical College
GED - Food And Nutrition
Environ Health Associates
High School Diploma - Culinary Arts
Eastside High School