Angela Saylor
Mesa,AZ
Summary
Successful and passionate business leader offering advanced skills and experience in Aesthetics more than 26 years. History of meeting company goals utilizing consistent and organized practices. Dedicated to applying training, monitoring and morale-building abilities to enhance students engagement and boost performance and confidence. Highly effective and comfortable working and training people at all levels of an organization. Articulate, forward-thinking and resourceful in meeting unique needs. Uses independent decision-making skills and sound judgement to positively impact student and company success.
Overview
26
26
years of professional experience
Work History
Owner/ Licensed NCEA Certified Esthetician/LMT
OLOS Euro Medspa
04.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members/spa suite renters.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner/Lead Medical Esthetician
Elysian Salon And Rejuvenation Spa
Scottsdale, AZ
09.2006 - 04.2010
- Consulted with customers to assess needs and propose optimal solutions.
- Promoted spa services through excellent word-of-mouth referrals from satisfied clients.
- Recruited, hired and trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Developed individualized, therapeutic skin care programs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to research products and equipment and take Advanced Skin Care classes.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service, state board protocols on sanitation and sales techniques, leading to increased performance levels and salon that always passed state board inspections.
- Interacted well with customers to build connections and nurture relationships.
Owner/Licensed Esthetician
Elysian Fields European Skincare
Phoenix, AZ
07.2004 - 04.2007
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Licensed Lead Esthetician
Rolf's Salon And Spa
Scottsdale, AZ
05.2001 - 07.2004
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Developed treatment plans, addressing clients' specific concerns and skin conditions.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Promoted spa services through excellent word-of-mouth referrals from satisfied clients.
- Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Recommended and performed microdermabrasion and peels.
Licensed Esthetician
Dermatique
Danville, CA
09.1998 - 03.2001
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Provided specialized facials, chemical peels, microdermabrasion, pre-op/post-op treatments for plastic surgeon, Oxygen therapy, microcurrent and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
Education
National Esthetician Certification -
National Coalition of Estheticians Association
New Jersey05.2020
Associate of Arts - History
Diablo Valley College
Pleasant Hill, CA12.2001
Esthetician Certification And Diploma -
Deloux School of Cosmetology
Concord, CA08.1998
Skills
- Acne treatment knowledge
- Microdermabrasion expertise
- Anti-aging treatments
- Spa management and small business experience
- Continuing education
- Chemical peel proficiency
- Waxing specialist
- Ultrasonic exfoliation
Additional Information
AZ Licensed Massage Therapist 2010
Too many certifications is Esthetics and Massage therapy to list; please inquire
Volunteer at Sunshine Children's Home 2002-2011
Grief Support Mesa Fire Department 2013-2020
Timeline
Owner/ Licensed NCEA Certified Esthetician/LMT
OLOS Euro Medspa
04.2010 - Current
Owner/Lead Medical Esthetician
Elysian Salon And Rejuvenation Spa
09.2006 - 04.2010
Owner/Licensed Esthetician
Elysian Fields European Skincare
07.2004 - 04.2007
Licensed Lead Esthetician
Rolf's Salon And Spa
05.2001 - 07.2004
Licensed Esthetician
Dermatique
09.1998 - 03.2001
National Esthetician Certification -
National Coalition of Estheticians Association
Associate of Arts - History
Diablo Valley College
Esthetician Certification And Diploma -
Deloux School of Cosmetology
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