Angela Schaldach
Macomb,MI
Summary
High-energy and dependable with demonstrated expertise in guest services, sales, product promotion and employee coaching. Excellent knowledge of sales cycle. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail. Commitment to enhancing business operations and team productivity. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Assistant Manager of Sales
Next Door Lending
Bingham Farms, MI
01.2023 - 11.2023
- Supported sales team members to drive growth and development.
- Organized trade shows and other events aimed at increasing brand awareness.
- Maintained up-to-date knowledge of changes in the industry, including regulations, policies and procedures.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Developed strategic partnerships with vendors that provided access to new products or services.
Senior Mortgage Banker
Rocket Mortgage
Detroit, MI
12.2020 - 11.2022
- Top 2% of my title, consistently meeting sales goals by closing on average 5 million in mortgage volume per month.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Used proper analysis to fit all guidelines and regulations.
- Worked with customers to understand needs and provide excellent service.
Hairstylist
Bianchis Salon And Spa
Royal Oak, MI
01.2014 - 12.2020
- Created memorable customer experiences.
- Lead Beauty events to drive sales and cultivate an environment of continuous learning.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Mentored new staff to enhance personal growth and increase productivity.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Education
Licensed Cosmetologist in The State of Michigan -
Model College of Hair Design
Saint Cloud, MNCompleted NMLS 20-hour Course - NMLS # 2107266
Nationwide Mortgage Licensing System
Skills
- Active Listening
- Flexible and Adaptable
- Customer Relations
- Excellent Communication
- Relationship Selling
- Sales Team Management
Timeline
Assistant Manager of Sales
Next Door Lending
01.2023 - 11.2023
Senior Mortgage Banker
Rocket Mortgage
12.2020 - 11.2022
Hairstylist
Bianchis Salon And Spa
01.2014 - 12.2020
Licensed Cosmetologist in The State of Michigan -
Model College of Hair Design
Completed NMLS 20-hour Course - NMLS # 2107266
Nationwide Mortgage Licensing System
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