Angela Scott
Great River Medical Center
Burlington,Iowa
9
years of professional experience
Accomplished and energetic with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities, team focused and great multitasker. Excellent communication and time management skills; handles tasks with accuracy and efficiency. Areas of expertise include problem solving and decision making, computers and cash management.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Work History
Administrative Assistant
9 Months- Coordinated schedules for healthcare staff.
- Assisted in training new staff on office protocols and software applications for improved team performance.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated staffing schedules to optimize nurse-to-patient ratios across multiple departments.
- Developed and implemented efficient staffing processes to enhance operational effectiveness.
- Collaborated with nursing leadership to identify staffing needs and address workforce challenges.
- Trained new staff on scheduling software and departmental policies for seamless integration.
- Served as a liaison between human resources department, nursing administration, and clinical staff to resolve staffing issues promptly.
- Created an organized system for tracking employee time off requests while ensuring adequate coverage is maintained during peak hours or shifts without compromising patient care quality levels.
- Coordinated orientation programs for newly hired nurses that facilitated seamless integration into their respective care teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
CNA
5 Years 6 Months- As a traveling CNA I take pride in providing activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients, and providing fresh water and nourishment between meals. Staffing agency allows me to create my own schedule and choose different facilities near and far to work in.
Surgical Aide
1 Year 1 Month- Anticipate the needs of the surgical team and during an operation, assist the surgeon with tasks such as selecting equipment, holding open incisions, stopping bleeding, closing the incision, among many other technical tasks. Took specimens to the lab for further testing, retrieved surgical patients from the hospital floor; stocked and cleaned surgical rooms.
Teachers Associate
1 Year 7 Months- Provide support to the teacher to ensure a safe and stimulating educational environment. Assists the teacher in planning and preparation for daily activities; aids instructional efforts of the teacher. Assists the teacher in preparing lesson outlines, plans, and curricula in assigned areas.
Owner-Operator In Home Child Care
3 Years 10 Months- Supervise the children and prepare their meals, attend to their hygiene, and make sure they are well-rested. Come up with fun activities and educational games, play outside with the children, and generally offer every activity a child would do at a public daycare center.
Education
- Child Development
- Basic Business
- Phlebotomy
Certified Nursing Assistant
High School
Skills
Computers and Electronics
Reading Comprehension
Active Listening
Active Learning
Time Management
Telecommunications
Customer and Personal Service
Critical Thinking
Judgment and Decision Making
Speaking
Writing
Mathematics
Clerical
Office administration
Microsoft Excel
Administrative support
Microsoft outlook
Scheduling
Documentation and recordkeeping
Professional communication
Microsoft Word
Microsoft Office Suite
Scheduling and calendar management
Excel spreadsheets
Appointment scheduling
Recordkeeping
Verbal communication
Invoice processing
Healthcare administration
Payroll preparation
Reliability
HIPAA compliance
Timeline
Administrative Assistant
Great River Medical Center
11.2025 - CurrentRead More
Surgical Aide
Southeast Iowa Regional Medical Center
09.2021 - 10.2022Read More
CNA
GrapeTree Medical Staffing
04.2020 - 10.2025Read More
Teachers Associate
Edward Stone Middle School
01.2020 - 08.2021Read More
Owner-Operator In Home Child Care
Sugar Bear Child Care
10.2017 - 08.2021Read More
Fort Madison High School
High School
Read More
Southeastern Community College
Certified Nursing Assistant
Read More
Southeastern Community College
from Phlebotomy
Read More
Iowa State University
from Basic Business
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Iowa State University
from Child Development
Read More