ANGELA SCOTT
Linkedin.com/in/angelascotttpm
Summary
Senior Technical Program Manager specializing in enterprise program execution, Agile transformation, and stakeholder alignment. Successfully implemented AI-driven operational improvements and streamlined governance processes, resulting in significant reductions in defects and executive escalations while managing complex projects across engineering and infrastructure.
Overview
14
14
years of professional experience
Work History
Senior Technical Program Manager (L6)
Vimeo
07.2025 - 04.2026
- Led enterprise technical programs supporting global payments, platform architecture, and AI-enabled operational improvements.
- Managed roadmap execution for secure, compliant global payment initiatives
- Coordinated cross-functional execution across engineering, product, data, and infrastructure to align project objectives
- Built Agile operating model and governance framework from scratch, increasing delivery velocity 3x
- Implemented AI-enabled workflows, enhancing operational efficiency and streamlining manual processes
- Decreased executive escalations by 22% through proactive issue resolution and stakeholder engagement
Senior Release Manager / Software Quality Engineer
Zillow Group
04.2023 - 11.2024
- Enhanced release quality by optimizing CI/CD processes and implementing automated testing strategies
- Minimized production risk while increasing software delivery velocity
- Led incident response and established proactive monitoring with Datadog
- Led infrastructure migration impacting 100M+ users with zero customer-facing defects
Senior QA Engineer | Web Platform Test Lead
Zillow Group
San Francisco
01.2017 - 04.2023
- Reduced production defects by 82%
- Increased early defect detection by 42%
- Accelerated release timelines by 20% through streamlined testing processes
- Standardized QA tooling and workflows across engineering organizations
- Led distributed QA teams and mentored members to enhance collaboration
Marketing & Operations Program Manager, Consumer Experience
Trulia
San Francisco
01.2012 - 01.2017
- Established consumer support operations and CRM processes, enabling seamless transition from 0 to 1.
- Led cross-functional operational programs to facilitate rapid company growth.
- Developed SQL dashboards and KPI reporting, reducing support volume by 18%
- Reduced platform fraud by 60% through automated detection workflows
- Built foundational operations to support scaling during high-growth phase.
Skills
- Stakeholder Alignment
- Cross-functional collaboration
- Digital Transformation
- Executive Communication
- Dependency Management
- Change Management
- Risk Management
- AI Adoption
- Governance Frameworks
Education Certifications
B.A., Spanish Literature & Linguistics, University of California, Riverside, Certified ScrumMaster (CSM), AWS Certified Cloud Practitioner, Google Project Management Certificate (In Progress)
Core Skills
- Programming & Development: SQL, JavaScript, GitLab
- Testing & QA Tools: AWS, Postman, TestRail, Google Analytics, Cypress, XCode, Android Studio
- Business & CRM Tools: AirTable, JIRA, Confluence, Split, Google Workspace (G Suite), MS Office, Salesforce, Zendesk, Zephyr
Timeline
Senior Technical Program Manager (L6)
Vimeo
07.2025 - 04.2026
Senior Release Manager / Software Quality Engineer
Zillow Group
04.2023 - 11.2024
Senior QA Engineer | Web Platform Test Lead
Zillow Group
01.2017 - 04.2023
Marketing & Operations Program Manager, Consumer Experience
Trulia
01.2012 - 01.2017