Angela Seriale
Ville Platte,LA
Summary
Dynamic office manager with strong organizational and customer service skills. Experienced in implementing effective filing systems and managing staff training, dedicated to fostering a productive workplace and elevating operational excellence.
Overview
12
12
years of professional experience
Work History
Office Manager
Southwest Loan of Acadiana
09.2023 - Current
- Coordinated office operations and maintained efficient workflow among staff.
- Implemented filing systems to enhance document retrieval and organization.
- Managed scheduling for meetings, appointments, and facility usage effectively.
- Trained new administrative staff on office protocols and software tools.
Property Manager
Kennedy Management Company
06.2020 - 09.2023
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns and resolving issues promptly.
- Conducted regular property inspections, identifying maintenance needs and facilitating repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Bus Driver
First Student Transportation
01.2020 - 03.2020
- Operated school buses safely, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections, ensuring vehicle safety and compliance with maintenance standards.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Agent/ Producer
Security Plan Life Insurance
03.2014 - 04.2019
- Trained new agents on product offerings and sales strategies.
- Informed clients of policies and procedures.
- Coordinated communication between clients and internal teams for project alignment.
Education
Medical Assistant - Nursing
Remington College
Lafayette, LA03-2013
Certified Nursing Assistant - Nursing
Louisiana Technical College
Ville Platte, LA02-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Document management
- Mail handling
Timeline
Office Manager
Southwest Loan of Acadiana
09.2023 - Current
Property Manager
Kennedy Management Company
06.2020 - 09.2023
Bus Driver
First Student Transportation
01.2020 - 03.2020
Agent/ Producer
Security Plan Life Insurance
03.2014 - 04.2019
Medical Assistant - Nursing
Remington College
Certified Nursing Assistant - Nursing
Louisiana Technical College