Summary
Work History
Education
Skills
Timeline
Generic

Angela Servantes

Baytown

Summary

Adept at maintaining confidentiality and delivering exceptional customer service, I enhanced client satisfaction and loyalty at Jackson Hewitt Tax Service Inc. Skilled in income tax preparation and organization, I provided accurate tax solutions, adhering to regulations and educating clients on saving strategies. My proactive approach and clear communication built strong client relationships.

Work History

Tax Preparer

Jackson Hewitt Tax Service Inc
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Managed bank deposits, ensuring accurate and timely transactions.

Cashier

Buccee's
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Educated clients on tax planning strategies, helping them save money in future years.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Managed bank deposits, ensuring accurate and timely transactions.

Education

General - General Studies

Robert E Lee High School
Baytown, TX
05.1984

Skills

  • Organization skills
  • Document preparation
  • Income tax preparation
  • Local, state, and federal tax returns

Timeline

Tax Preparer

Jackson Hewitt Tax Service Inc

Cashier

Buccee's

General - General Studies

Robert E Lee High School
Angela Servantes