Angela Simmons
Flagstaff,AZ
Summary
Professional with extensive experience in eligibility interviewing, known for thorough approach to assessing client qualifications and handling confidential information. Adept at fostering team collaboration and meeting organizational goals while maintaining flexibility in dynamic environments. Exceptional communication and analytical skills contribute to reliable and effective service delivery.
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Eligibility interviewer
Arizona Department of Economic Security
03.2023 - Current
- Maintained a high level of knowledge regarding program regulations, policies, and procedures to ensure accurate determination of eligibility.
- Assisted clients in understanding their rights, responsibilities, and available resources within the programs they were applying for.
- Conducted thorough research on complex cases, enabling accurate determinations while adhering to established guidelines and regulations.
- Maintained professional development through regular participation in trainings and workshops on relevant topics related to eligibility determination.
- Addressed client concerns in a timely manner, ensuring that any necessary follow-up was completed to maintain high levels of satisfaction.
Administrative Secretary
Arizona Department of Economic Security
09.2022 - 03.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
Art/Hobbies Department Lead
Hobby Lobby
08.2020 - 08.2022
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Substitute Aide
Flagstaff Unified School District
09.2016 - 08.2020
- I worked with autistic students, and behavioral students helping them stay on task
- Collaborated with fellow educators to design interdisciplinary lessons, promoting well-rounded learning experiences.
- Adapted lesson plans to accommodate diverse learners, including those with special needs or language barriers.
- Participated in professional development workshops and conferences, staying current on best practices in education.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Assisted struggling students through one-on-one sessions, leading to increased academic success.
Special Education Paraprofessional
Leola School District
08.2019 - 01.2020
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Education
Certificates - Business and Accounting
Rio Salado College
Associate of Arts - General Studies
Coconino Community College
Flagstaff, AZ05-2025
Skills
- Confidentiality
- Effective communication skills
- Documentation and paperwork
- Resource information
- Public assistance programs
- Customer Service
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical Thinking
- Flexibility
- Computer Proficiency
- Professionalism
Certification
- Google Champion Arizona Department of Economic Security January 2023
Timeline
Eligibility interviewer
Arizona Department of Economic Security
03.2023 - Current
Administrative Secretary
Arizona Department of Economic Security
09.2022 - 03.2023
Art/Hobbies Department Lead
Hobby Lobby
08.2020 - 08.2022
Special Education Paraprofessional
Leola School District
08.2019 - 01.2020
Substitute Aide
Flagstaff Unified School District
09.2016 - 08.2020
- Google Champion Arizona Department of Economic Security January 2023
Certificates - Business and Accounting
Rio Salado College
Associate of Arts - General Studies
Coconino Community College
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