ANGELA SMITH
Bronx,NY
Summary
A fully trained and experienced hospital administrator, healthcare professional with over 30 years' experience and proven success in patient and client support services with extensive expertise in patient accounting functions, billing, processing, and account resolution. A team player working both independently and collaboratively in support of overall team goals and activities.
Overview
15
15
years of professional experience
Work History
Account Representative
New York Presbyterian Hospital
05.2001
- Patients Accounts Representative with responsibility for obtaining pre-certification and authorization for patients including transfers, billing and maintaining patients medical records
- Processing 250 insurance claims weekly
- Regular updates and interface with administrative departments, clinical staff, and physicians
- Verification of patient services for billing purposes
- Obtains and validates patient's third-party health insurance
- Effective communication with inter-office departments to progress medical records and prompt payment of accounts.
Patient Admissions Screener
The Burke Rehabilitation Hospital for Special Surgery
10.2000 - 04.2001
- Reviewed Physician referrals verified information with patients and insurance companies
- Supported admission of an average 175+ patients per month, and daily scheduling of patients
- Processed patient and physician referral requests, ensuring accurate coding and maintenance of patient medical records.
Office Coordinator of Building Services Department
The Burke Rehabilitation Hospital for Special Surgery
09.1988 - 10.2000
- Provided a range of day-to-day project, administrative and office support service functions
- Responsible for work schedules and accurate payroll system for 50+ employees
- Performed budget projections, personnel, purchasing, property, inventory control duties in accordance with rules, regulations, policies, and procedures
- Served as a special project leader or task force representative in collaborative efforts and specialized area assignments.
Medical Assistant
NYU Langone
01.1986 - 09.1998
- Worked with physicians in fast-paced environment aiding them as needed
- Clinical and administrative duties including setting up examination room before appointments, and prepping patients
- Greeted patients, discussed conditions and care with patients, answered phones, made photocopies, and scheduled appointments.
Education
Bachelor of Arts - Business Administration
Lehman College of The City University of New York
The Bronx, NY05.2025
Skills
- Goal oriented with attention to efficiency and accuracy
- Maintaining patient and client confidentiality
- Expert knowledge of International Classification of Diseases (ICD-9) universal coding system
- Daily use of Eagle Hospital Billing system
- Extensive user of Internet and MS Office software applications
- Proficient in Epic Software
- Prospecting Skills
- Account Reconciliation
- Project Management
- Sales Expertise
Websites
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
Education And Qualifications
- Certificate, Medical Secretary/ Biller, Herbert Lehman College, New York
- B.A., Healthcare Administration (Candidate), Herbert Lehman College, New York
- Major: Africana Studies (Candidate). Herbert Lehman College, New York
References
Available on Request
Timeline
Account Representative
New York Presbyterian Hospital
05.2001
Patient Admissions Screener
The Burke Rehabilitation Hospital for Special Surgery
10.2000 - 04.2001
Office Coordinator of Building Services Department
The Burke Rehabilitation Hospital for Special Surgery
09.1988 - 10.2000
Medical Assistant
NYU Langone
01.1986 - 09.1998
Bachelor of Arts - Business Administration
Lehman College of The City University of New York