Highly personable and dedicated server with 10 years of experience in the hospitality industry. Known for providing excellent customer and a welcoming dining experience for guest. Seeking to utilize my education and culinary experiences in a venue that has room for growth, training, and advancement that will enhance customers happiness.
Overview
10
10
years of professional experience
Work History
Banquet Server
Elegant Staffing
05.2014 - Current
Traveled to different locations to perform temporary hospitality services.
Set up banquet tables and chairs based on event requirements.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Provided friendly, courteous service to create memorable moments for guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained flexible work schedule to meet event needs.
Replenished condiments and other supplies at tables and service bars.
Maintained clean and safe work environment.
Banquet Captain/Server
Compass/Georgia World Congress Center
02.2018 - 12.2023
Do pre shift sand up with supervisor and coworkers in the beginning of shift.
Communicated with supervisor for special instrstuctions such as VIP.
Served guests need according to BEO instructions.
Communicated with kitchen staff one hour before service if food haven't arrived.
Made sure service is set thirty minutes before start time.
Replenished condiments and other supplies at tables and service bars.
Oversaw timeliness and quality of food delivery at high-volume events.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Provided exceptional service to guests by immediately addressing needs and requests.
Served meals to customers according to established guidelines.
Education
Culinary Arts Diploma - Hospitality
Atlanta Technical College
Atlanta, GA
07.2007
No Degree - Business Accounting
Broward College
Fort Lauderdale, FL
04.1999
Skills
Areas of Strength and Skills:
Team Player who is passionate about serving others
Customer service oriented individual who pays close attention to detail
Effective and efficient with a can-do-attitude
Strong time management, skilled in high capacity events 1000
Excellent listening, verbal, and written communication skills
Proficient in every style of banquet service: Plated, Buffet, Receptions, Coffee Breaks
Knowledge in serving etiquette and table setting layouts including decor, china, glassware, silverware, and table cloths