Angela Smith
Hospitality
Atlanta,GA
Summary
Highly personable and dedicated server with 10 years of experience in the hospitality industry. Known for providing excellent customer and a welcoming dining experience for guest. Seeking to utilize my education and culinary experiences in a venue that has room for growth, training, and advancement that will enhance customers happiness.
Overview
10
10
years of professional experience
Work History
Banquet Server
Elegant Staffing
05.2014 - Current
- Traveled to different locations to perform temporary hospitality services.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained flexible work schedule to meet event needs.
- Replenished condiments and other supplies at tables and service bars.
- Maintained clean and safe work environment.
Banquet Captain/Server
Compass/Georgia World Congress Center
02.2018 - 12.2023
- Do pre shift sand up with supervisor and coworkers in the beginning of shift.
- Communicated with supervisor for special instrstuctions such as VIP.
- Served guests need according to BEO instructions.
- Communicated with kitchen staff one hour before service if food haven't arrived.
- Made sure service is set thirty minutes before start time.
- Replenished condiments and other supplies at tables and service bars.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Served meals to customers according to established guidelines.
Education
Culinary Arts Diploma - Hospitality
Atlanta Technical College
Atlanta, GA07.2007
No Degree - Business Accounting
Broward College
Fort Lauderdale, FL04.1999
Skills
Areas of Strength and Skills:
- Team Player who is passionate about serving others
- Customer service oriented individual who pays close attention to detail
- Effective and efficient with a can-do-attitude
- Strong time management, skilled in high capacity events 1000
- Excellent listening, verbal, and written communication skills
- Proficient in every style of banquet service: Plated, Buffet, Receptions, Coffee Breaks
- Knowledge in serving etiquette and table setting layouts including decor, china, glassware, silverware, and table cloths
- Time Management
- Supervision and Leadership
- Dependable and Responsible
Timeline
Banquet Captain/Server
Compass/Georgia World Congress Center
02.2018 - 12.2023
Banquet Server
Elegant Staffing
05.2014 - Current
Culinary Arts Diploma - Hospitality
Atlanta Technical College
No Degree - Business Accounting
Broward College
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