Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Smith

Hospitality
Atlanta,GA

Summary

Highly personable and dedicated server with 10 years of experience in the hospitality industry. Known for providing excellent customer and a welcoming dining experience for guest. Seeking to utilize my education and culinary experiences in a venue that has room for growth, training, and advancement that will enhance customers happiness.

Overview

10
10
years of professional experience

Work History

Banquet Server

Elegant Staffing
05.2014 - Current
  • Traveled to different locations to perform temporary hospitality services.
  • Set up banquet tables and chairs based on event requirements.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained flexible work schedule to meet event needs.
  • Replenished condiments and other supplies at tables and service bars.
  • Maintained clean and safe work environment.

Banquet Captain/Server

Compass/Georgia World Congress Center
02.2018 - 12.2023
    • Do pre shift sand up with supervisor and coworkers in the beginning of shift.
    • Communicated with supervisor for special instrstuctions such as VIP.
    • Served guests need according to BEO instructions.
    • Communicated with kitchen staff one hour before service if food haven't arrived.
    • Made sure service is set thirty minutes before start time.
    • Replenished condiments and other supplies at tables and service bars.
    • Oversaw timeliness and quality of food delivery at high-volume events.
    • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
    • Provided exceptional service to guests by immediately addressing needs and requests.
    • Served meals to customers according to established guidelines.

Education

Culinary Arts Diploma - Hospitality

Atlanta Technical College
Atlanta, GA
07.2007

No Degree - Business Accounting

Broward College
Fort Lauderdale, FL
04.1999

Skills

Areas of Strength and Skills:

  • Team Player who is passionate about serving others
  • Customer service oriented individual who pays close attention to detail
  • Effective and efficient with a can-do-attitude
  • Strong time management, skilled in high capacity events 1000
  • Excellent listening, verbal, and written communication skills
  • Proficient in every style of banquet service: Plated, Buffet, Receptions, Coffee Breaks
  • Knowledge in serving etiquette and table setting layouts including decor, china, glassware, silverware, and table cloths
  • Time Management
  • Supervision and Leadership
  • Dependable and Responsible

Timeline

Banquet Captain/Server

Compass/Georgia World Congress Center
02.2018 - 12.2023

Banquet Server

Elegant Staffing
05.2014 - Current

Culinary Arts Diploma - Hospitality

Atlanta Technical College

No Degree - Business Accounting

Broward College
Angela SmithHospitality