Angela Smith
Swansea,IL
Summary
Accomplished Pharmacy Technician with a proven track record at Memorial Hermann Hospital as an example, excelling in medication dispensing and fostering team collaboration. Demonstrated expertise in workflow optimization and confidentiality, significantly enhancing pharmacy efficiency and patient confidentiality. Renowned for problem-solving abilities and commitment to excellence in healthcare.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
MD Anderson Cancer Hospital
Houston, TX
05.2024 - 08.2024
- Medication Preparation and Distribution
- Accurately and efficiently fill unit dose carts and first doses
- Accurately and efficiently deliver medications/supplies to designated area
- Restocking medications/supplies
- Complete cycle counts in carousel
- TC - Equipment Usage & Safety
Pharmacy Technician
Pharmscript Pharmacy
Katy, TX
05.2019 - 06.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Certified Pharmacy Technician
Memorial Hermann Hospital
Houston, TX
10.2022 - 11.2023
- Selects prescribed medications according to dosage and strength indicated on patient medication file or cart-fill list. Delivers medications to the patient care areas.
- Stocks and monitors drug inventory levels, ensuring adequate and up-to-date supplies.
- Inspects and maintains emergency medication trays.
- Packages and labels unit dose oral liquids/tablets and maintains pre-pack records.
- Responds to oral requests for medications from nursing personnel and other departments.
- Posts and codes patient pharmaceutical charges and credits into automated system and returns credited medication to inventory. Reviews patient billing records for accuracy.
- Prepares intravenous antimicrobials, large volume parenterals, adult and neonatal TPN solutions, epidurals and intravenous antineoplastics.
- Documents Quality Improvement activities for the I.V. Room, e.g. hood cleaning, refrigeration temperature log, aseptic technique, etc.
- Prepares sterile products in an accurate and aseptic manner when appropriate
- Properly manage pharmaceutical waste.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Education
ACEP Certification - Pharmacy Technology
Lone Star College
Tomball, TX05.2022
Pharmacy Technician - Pharmacy
St. Louis College of Health Careers
St Louis, MO05.2014
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Medication Dispensing
- Answering customer questions
Timeline
Pharmacy Technician
MD Anderson Cancer Hospital
05.2024 - 08.2024
Certified Pharmacy Technician
Memorial Hermann Hospital
10.2022 - 11.2023
Pharmacy Technician
Pharmscript Pharmacy
05.2019 - 06.2024
ACEP Certification - Pharmacy Technology
Lone Star College
Pharmacy Technician - Pharmacy
St. Louis College of Health Careers