Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA SOMODY

Wickliffe

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business. Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.

Overview

10
10
years of professional experience

Work History

Server/Bartender Shift Manager

Paninis Bar and Grill
Euclid
04.2019 - 02.2025
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.

Server/Bartender

Buffalo Wild Wings
Willoughby
03.2017 - 03.2019
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Sandwich Artist

SUBWAY®Restaurants
Willoughby
02.2015 - 03.2017
  • Greeted customers and provided product knowledge.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Answered guest questions, delivering most accurate, and updated information available.

Education

High School Diploma -

Wickliffe City Schools
Wickliffe, OH
05-2015

High School Diploma -

Ohio University
Athens, OH

Skills

  • Daily specials memorization
  • Food inspection
  • Table resetting
  • Order delivery practices
  • Hostess support
  • Team member support

Timeline

Server/Bartender Shift Manager

Paninis Bar and Grill
04.2019 - 02.2025

Server/Bartender

Buffalo Wild Wings
03.2017 - 03.2019

Sandwich Artist

SUBWAY®Restaurants
02.2015 - 03.2017

High School Diploma -

Wickliffe City Schools

High School Diploma -

Ohio University
ANGELA SOMODY