Angela Stanley
Columbus,OH
Summary
Dynamic Profit Center Manager at TravelCenters of America with a proven track record in operations management and performance analysis. Enhanced customer satisfaction through innovative marketing campaigns and optimized inventory processes, achieving significant sales growth. Known for reliability and strong teamwork, consistently driving results in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Profit Center Manager
TravelCenters of America
04.2014 - 04.2025
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Monitored all inventory standards.
- Enhanced customer satisfaction through the development and execution of targeted marketing campaigns.
- Evaluated team performance metrics regularly to ensure optimal productivity levels were maintained consistently across my department.
- Drove sales growth through targeted promotions, in-store events, and community outreach efforts.
- Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
CSR
Big Lots
09.2011 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Tolles Tech
Plain City, OH06-2004
Skills
- Operations management
- Pricing strategy
- Performance analysis
- Cost control
- Willing to learn
- Teamwork
- Multitasking Abilities
- Reliability
- Organizational skills
Timeline
Profit Center Manager
TravelCenters of America
04.2014 - 04.2025
CSR
Big Lots
09.2011 - 02.2013
GED -
Tolles Tech
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