Angela Stephens
Houston,TX
Summary
Reliable postal service mail carrier with seasoned experience in handling and delivering mail promptly and accurately. Skilled in navigating complex routes, ensuring secure and efficient delivery of parcels and correspondence. Demonstrated ability to maintain high customer satisfaction through effective communication and problem-solving. Contributed to improving operational efficiency by suggesting route optimizations that were later implemented.
Overview
29
29
years of professional experience
Work History
Mail Carrier
USPS
Houston, TX
09.2007 - 06.2024
- Sorted mail to be delivered according to route and customer address.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Operated a vehicle in accordance with safety regulations.
- Informed customers of package arrival or delays when necessary.
- Provided friendly customer service at all times while delivering mail.
Bus Driver
Fortbend I.S.D.
Houston, Texas
08.2000 - 06.2007
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Bus Driver
Metro Bus
Houston, Texas
02.1995 - 12.1999
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Collected fares, tickets and passes accurately.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Verified that all passengers were seated before operating the bus.
Education
High School Diploma -
Madison High School
Houston, TX06-1989
Skills
- Mail Sorting
- Route Management
- Geographical knowledge
- Weather Tolerance
- Route Navigation
- Postal regulations
- Mail distribution
- Teamwork skills
- Decision-Making
- Multitasking
- Organizational Skills
- Adaptability and Flexibility
- Time Management
- Professional Demeanor
- Attention to Detail
- Self Motivation
- Punctuality
- Excellent Communication
- Route Planning
- Customer Service
Timeline
Mail Carrier
USPS
09.2007 - 06.2024
Bus Driver
Fortbend I.S.D.
08.2000 - 06.2007
Bus Driver
Metro Bus
02.1995 - 12.1999
High School Diploma -
Madison High School