Angela Strickland
Vero Beach ,FL
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Riverside Cafe and Pistol Petes. Expert in guest engagement and cash handling, adept at managing high-volume dining with exceptional service. Cultivated loyal clientele through outstanding service and strong work ethic, significantly improving guest experiences.
Overview
11
11
years of professional experience
Work History
Server
Riverside Cafe
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bartender
Pistol Petes
03.2014 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
High School Diploma -
Griswold High School
Griswold Ct06.1996
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Menu memorization
- High volume dining
- Service prioritization
- Sales techniques
- Order accuracy
Timeline
Server
Riverside Cafe
07.2021 - Current
Bartender
Pistol Petes
03.2014 - 03.2020
High School Diploma -
Griswold High School
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