Angela Talley
Pittsburgh,PA
Summary
Dynamic professional with extensive experience in medical office administration at Allegheny General Hospital. Proven ability to maintain patient confidentiality and manage medical records efficiently. Strong organizational skills complemented by exceptional customer service, ensuring seamless operations and positive patient interactions. Committed to fostering effective communication and operational excellence in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Duplication Clerk
K&L Gates
05.1999 - 10.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
School Bus Driver
ABC Transit
09.2021 - 06.2022
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Drove bus along assigned route, picking up students.
Unit Secretary
Allegheny General Hospital
08.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Maintained patient confidentiality in line with HIPAA regulations.
- Managed incoming calls and directed to appropriate department.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
Education
High School Diploma -
Oliver High School
Pittsburgh, PASkills
- Patient data confidentiality
- Medical office administration
- Patient chart maintenance
- Medication stock orders
- Telephone reception
- Nursing unit operations
- Phone reception
- Patient reception
- Patient records maintenance
- Incoming call reception
- Medical transcription
- Customer service
- Strong organization
- Training and coaching
- Call light responses
Languages
English
Full Professional
Timeline
Unit Secretary
Allegheny General Hospital
08.2022 - Current
School Bus Driver
ABC Transit
09.2021 - 06.2022
Duplication Clerk
K&L Gates
05.1999 - 10.2022
High School Diploma -
Oliver High School
Similar Profiles
Shazneen GandhiShazneen Gandhi
Associate Attorney, General Litigation Group at K&L GatesAssociate Attorney, General Litigation Group at K&L Gates
Adam PaschalidisAdam Paschalidis
Associate at K&L GatesAssociate at K&L Gates
Emily BarrettEmily Barrett
Practice Assistant at K&L GatesPractice Assistant at K&L Gates
Audrey BlairAudrey Blair
Sales Associate at Scoops on BeverlySales Associate at Scoops on Beverly
Robert HamptonRobert Hampton
Warehouse Worker at Monogram FoodsWarehouse Worker at Monogram Foods