Angela Tatum
Cleveland Heights,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills while keeping patient first.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Account Representative
CLEVELAND CLINIC FOUNDATION
Cleveland, OH
07.2004 - Current
- Identified opportunities to increase revenue and reduce costs.
- Managed accounts receivable including collections from delinquent accounts.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Acts as a liaison with customer service to resolve patient billing issues.
- Rebilling rejected and secondary claims.
- Resolve BWC, MMO, Anthem and Third party claims with Insurance.
- Worked with cross-functional teams to achieve goals.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Volunteered at the cleveland Food Bank.
- Volunteered at the Kids book bank.
- Community Service with New Freedom Ministries
Education
Nursing LPN Diploma
ATS Institute of Technology
Cleveland, OH07-2010
Some College (No Degree) - Nursing
Notre Dame College
Cleveland, OHSome College (No Degree) -
Cuyahoga Community College
Cleveland, OHSkills
- Account Management
- Account Reconciliation
- Goal-Oriented
- EPIC system knowledge
- Denial Data Base
- Amrrads
Certification
- Licensed Practical Nurse
- Certified in CPR
References
References available upon request.
Timeline
Account Representative
CLEVELAND CLINIC FOUNDATION
07.2004 - Current
Nursing LPN Diploma
ATS Institute of Technology
Some College (No Degree) - Nursing
Notre Dame College
Some College (No Degree) -
Cuyahoga Community College