Paul Speranza
Long Island City
Summary
Account Representative at Nouveau Elevator Industries, enhancing customer engagement and expanding the customer base through strategic business development and effective account management. Excelled in customer relationship management and sales proficiency, achieving significant account growth. Skilled in communication and negotiations, adept at meeting diverse client needs.
Overview
1
1
year of professional experience
Work History
Account Representative
Nouveau Elevator Industries
08.2023 - Current
- Expanded customer base by conducting market research and identifying potential leads.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Analyzed accounts for delinquencies and other ongoing issues.
- Contacted customers to assess satisfaction and current needs.
- Processed client payments and updated accounts.
- Collaborated with other departments to address customer needs and service requests.
- Implemented customized account plans to meet individual client needs.
Education
Bachelor of Science - Business Management
High Point University
High Point, NC05-2023
Skills
- Customer engagement
- Customer relationship management
- Account management
- Document management
- Sales proficiency
- Account reconciliation
- Sales proposal creation
- Data tracking
- Project management
- Business development
- Communication and negotiations
- Processing payments
- Account servicing
Timeline
Account Representative
Nouveau Elevator Industries
08.2023 - Current
Bachelor of Science - Business Management
High Point University
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