Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Thomas

Greenwood,SC

Summary

Dynamic Store Sales Manager with a proven track record at Circle K, adept in customer service and sales promotion. Excelled in boosting sales revenue through innovative strategies and meticulous merchandise planning. Demonstrated exceptional leadership by fostering team growth and optimizing performance analysis, achieving significant sales targets and customer satisfaction. Knowledgeable Desired Position with proven ability to lead and motivate sales teams to achieve consistent performance improvements. Successfully implemented sales strategies that boosted customer satisfaction and retention. Demonstrated expertise in inventory management and customer service. Retail professional with track record of driving sales growth and enhancing customer experiences. Known for fostering collaborative team environment and achieving sales targets. Skilled in inventory control and visual merchandising, adaptable to changing market conditions. Experienced with leading sales teams to maximize revenue and customer satisfaction. Utilizes strategic planning to streamline operations and enhance productivity. Knowledge of effective inventory management and customer engagement techniques. Professional sales manager with significant experience in retail operations and team leadership. Proven track record in driving sales growth, optimizing inventory management, and enhancing customer satisfaction. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in staff training, conflict resolution, and strategic planning. Reliable, results-oriented leader with excellent communication and organizational skills. Accomplished Retail Sales Manager offering over Number years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established Type retailers. Positive team manager with record of high employee retention rates. Experienced Dry Goods Manager with exceptional stock management expertise and quality control knowledge acquired over Number years of proven industry performance. Excellent contract negotiation and costing talents. Experienced with leading sales teams and managing retail operations. Utilizes expertise in customer engagement, inventory control, and sales strategies to drive performance. Track record of fostering strong customer relationships and achieving consistent sales growth. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Personable Retail Sales Manager offering excellent skills in managing talented teams and reducing shrink. Pursuing similar position where well-qualified individual with understanding of merchandising strategies is highly sought. Knowledgeable Desired Position with robust background in retail sales and management. Proven track record of leading teams to enhance customer satisfaction and drive store revenue. Demonstrated ability to streamline operations and implement effective sales strategies.

Overview

2025
2025
years of professional experience

Work History

Store Sales Manager

GPM Investments LLC
  • Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
  • Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Store Sales Manager

GPM Investments, LLC.
2527 Devine St, Columbia SC
06.2019 - Current
  • Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
  • Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
  • Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
  • Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
  • Built relationships with customers and community to establish long-term business growth.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Office Administrator

Tomlinson and McWhite Propane
Bishopville, SC
06.2017 - 06.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Store Sales Manager

Circle K
Florence Sc
06.2008 - 09.2015
  • Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
  • Resolved escalated customer complaints successfully maintaining high levels of client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Managed inventory levels for optimal turnover, reducing stock discrepancies and ensuring product availability.
  • Optimized scheduling practices to ensure adequate staffing during peak hours while minimizing labor costs.
  • Collaborated with other departments in-store events planning, driving cross-functional success and increased customer engagement.

Education

Bookkeeping - Bookkeeping

Marion High School
Marion Sc
06.1982

Skills

  • Customer Service
  • Store operations
  • Sales Reporting
  • Brand Awareness
  • Employee Scheduling
  • Staffing
  • Merchandise planning
  • Performance Analysis
  • Sales Promotion
  • Change Management
  • Loss Prevention
  • Decision-Making
  • Critical Thinking

Timeline

Store Sales Manager

GPM Investments, LLC.
06.2019 - Current

Office Administrator

Tomlinson and McWhite Propane
06.2017 - 06.2019

Store Sales Manager

Circle K
06.2008 - 09.2015

Store Sales Manager

GPM Investments LLC

Bookkeeping - Bookkeeping

Marion High School
Angela Thomas