Angela Valentin
Estero
Summary
Results-driven Senior Store Manager known for productivity and efficient task completion. Specialize in inventory management, team leadership, and customer service excellence. Excel in communication, problem-solving, and adaptability to ensure seamless operations and heightened customer satisfaction.
Seasoned Senior Store Manager with background in overseeing daily operations of high-volume stores. Skilled in building and maintaining strong customer relationships, managing inventories, and driving sales through effective team leadership. Demonstrated success in staff training and development, improving store cleanliness standards, as well as implementing operational improvements for increased efficiency. Known for strategic planning abilities that contribute to long-term business growth.
Overview
22
22
years of professional experience
1989
1989
years of post-secondary education
Work History
Senior Store Manager
Greg Norman Collection - Division of Reebok
Estero
07.2012 - Current
- Managed daily store operations and ensured compliance with company standards.
- Supervised staff training and development to enhance team performance.
- Implemented visual merchandising strategies to optimize product displays.
- Coordinated inventory management and stock replenishment processes.
- Analyzed financial data to identify trends in customer spending habits and develop strategies accordingly.
- Resolved customer complaints in an efficient and professional manner.
- Performed regular audits of store operations to identify areas for improvement.
- Created weekly schedules to ensure adequate coverage of the store during operating hours.
- Recruited qualified personnel when necessary by conducting interviews and background checks.
- Organized store layout according to corporate guidelines while maximizing space utilization.
- Conducted performance reviews for employees in a timely manner.
Bartender
Hertz Arena
Estero
12.2003 - Current
- Mixed cocktails according to established recipes and customer preferences.
- Maintained cleanliness and organization of the bar area consistently.
- Trained new staff on bartending techniques and customer interaction skills.
- Handled cash transactions and processed payments efficiently.
- Collaborated with kitchen staff to ensure timely service of food orders.
- Performed opening and closing duties including restocking supplies.
Education
Matoaka High School
Matoaka, WVSkills
- Store operations
- Visual merchandising
- Inventory management
- Financial analysis
Timeline
Senior Store Manager
Greg Norman Collection - Division of Reebok
07.2012 - Current
Bartender
Hertz Arena
12.2003 - Current
Matoaka High School