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Certified Pharmacy Technician with 18 years of experience in long-term care (LTC) pharmacy. Skilled in workflow optimization, medication management, staff leadership, and insurance adjudication. Proven ability to coordinate cross-functional operations to ensure accuracy, compliance, and exceptional service.

Lead and direct pharmacy operations to protect patients and meet operational targets. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient, and diligent about preventing errors.
Resourceful Pharmacy Manager known for high productivity and efficient task completion. Skilled in medication therapy management, regulatory compliance, and inventory management. Excel at team leadership, customer service, and problem-solving to deliver exceptional patient care and pharmacy operations.

Dedicated and results-driven Pharmacy Manager with over 13 years of leadership experience and 16 years as a licensed retail pharmacist at Rite Aid and Walgreens. Proven track record in driving operational efficiency, ensuring regulatory compliance, optimizing patient care, and mentoring high-performing teams. Recognized for exceptional customer service, staff development, and implementation of corporate initiatives in fast-paced, high-volume pharmacy settings.

Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in managing and Delivery of Healthcare regarding marketing pharmacy goals . Bringing successful career history comprising more than 6 years. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. Work well with multinational groups by applying conversational English, German and arabic abilities. Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

I am a dedicated pharmacist, enthusiastic about helping diverse people and offering to share my passion for patient care. I have had a successful career history comprising of more than 14 years experience. I feel my attention to detail and work ethic sets me apart from the rest.

Angela Viola

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Pharmacy Manager

Pharmacist

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Doctor of Pharmacy -

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License and Certification

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Pharmacy Manager

Pharmacist

Doctor of Pharmacy -

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