Angela Vogel
Brighton,CO
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Epiq Global
08.2023 - 04.2024
- Assist patrons with checking in to the visitor system, as well as, making a temporary badge, so the patron may enter the building
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Recreation Clerk
City of Broomfield
10.2021 - 08.2023
- Greeting and directing individuals to proper locations, providing information, facilitating registrations and collecting fees
- Process registrations, memberships with cash transactions, verification of residency and issue ID cards
- Works as an advocate to communicate program information, fees and processes and follows through with staff or customers as necessary.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Legal Assistant
Laura Mathews Law
05.2016 - 06.2017
- Supervise/witness the execution of wills and trusts.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Education
Bachelor of Science in Criminology -
Regis University
Denver, CO05.2015
Skills
- Listening Skills
- Verbal and written communication
- Scheduling
- Confidentiality handling
Timeline
Front Desk Receptionist
Epiq Global
08.2023 - 04.2024
Recreation Clerk
City of Broomfield
10.2021 - 08.2023
Legal Assistant
Laura Mathews Law
05.2016 - 06.2017
Bachelor of Science in Criminology -
Regis University