Summary
Overview
Work History
Education
Skills
why me?
References
Timeline
Generic

Angela Warren

Las Vegas,NV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

16
16
years of professional experience

Work History

CSR

Credit Acceptance
Las Vegas, NV
07.2007 - 09.2023
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions
  • Excellent communication and presentation skills
  • ability to multi-task prioritize, and manage time effectively

Education

High School Diploma -

San Fernando H.S.
San Fernando, CA
06-1987

Skills

  • Complaint Handling
  • CRM Software
  • Data Entry
  • Information Security
  • Credit card payment processing
  • Problem Resolution

why me?

I have extensive experience in Customer Service . I'm  patient, tolerant as will as an active listener.  the reason for this application is based on the job description I believe if given the opportunity I am the perfect choice fo this job.

References

References available upon request.

Timeline

CSR

Credit Acceptance
07.2007 - 09.2023

High School Diploma -

San Fernando H.S.
Angela Warren