ANGELA WESTRA
Lampasas,TX
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Gifted at working with all types of customers and sustaining satisfactory relationships with customers. Outstanding active listening and multitasking abilities. Looking for a new role where hard work and dedication will be highly valued.
Overview
24
24
years of professional experience
Work History
Office Manager's Assistant
Pro 1 Services
12.2023 - Current
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Real Estate Referral Agent
Keller Williams Realty Lone Star
06.2019 - Current
- Offered buyers and sellers an unofficial appraisal and advised on marker conditions, prices, and legal requirements
- Promoted property sales through advertisements and digital campaigns, open houses, and participation in multiple listing services, which increased annual revenue by 10%
- Organized property closings and drew up contracts, overseeing signatures and closing details.
Owner/Operator
4 West Homestead
11.2017 - 09.2023
- Feeding, milking and caring for goats and other animals
- Maintaining a safe working environment by adhering to all safety regulations
- Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behavior
- Inspecting barns for cleanliness standards as well as identifying signs of disease or parasites in animals
- Organizing transport arrangements for animals being sold or moved off-site.
Cafeteria Monitor/ Paraprofessional
Mae Stevens Early Learning Academy
09.2014 - 02.2016
- Assisting Prekindergarten students in maintaining engaging and respectful educational environment by promoting disciple and cooperation
- Instructed small groups of students in basic concepts such as alphabet, colors, shape recognition
- Leading students on task with proactive behavior modification and positive reinforcement strategies
- Preformed inventory of supplies
- Monitored the cafeteria during lunch periods, ensuring orderly conduct among students.
Licensed Massage Therapist
Eco Blu Spa and Salon
07.2012 - 06.2014
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
Readiness Assistant Volunteer for the Deployed
US Air Force 65th Communications Squadron AF
12.2005 - 04.2007
- Offered support and assistance to over 300 deployed Airman family members
- Helped organize and implement programs and projects to aid community and individuals
- Resolved complaints or issues using strong customer service and engagement skills
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Supervisor of Offutt Air Force Base Postal Service Center
Goodwill Industries Contracting
07.2000 - 10.2002
- Patience and understanding coworkers with disabilities
- Directed and supervised team of 5 employees in daily operations
- Sorted and distributed incoming mail to appropriate locations
- Organized outgoing mail in the correct order for delivery
- Assisted customers with completing forms, such as change of address or package tracking requests.
Education
Texas Sate Licensed Real Estate Agent
Austin, TexasNo Degree - General Studies
University of Maryland Asia And Europe
OverseasSkills
- Excellent communication skills
- Analytical and Logical Thinking
- Attention to Detail
- Problem-Solving
- Friendly and Outgoing
Activities
Volunteer at my church often and I am a youth leader.
Youth Leader at Grace Fellowship
For over a year I have enjoyed working with both middle school and high school students from 5pm to 8pm every Wednesday night. Serving dinner and leading small groups.
Timeline
Office Manager's Assistant
Pro 1 Services
12.2023 - Current
Real Estate Referral Agent
Keller Williams Realty Lone Star
06.2019 - Current
Owner/Operator
4 West Homestead
11.2017 - 09.2023
Cafeteria Monitor/ Paraprofessional
Mae Stevens Early Learning Academy
09.2014 - 02.2016
Licensed Massage Therapist
Eco Blu Spa and Salon
07.2012 - 06.2014
Readiness Assistant Volunteer for the Deployed
US Air Force 65th Communications Squadron AF
12.2005 - 04.2007
Supervisor of Offutt Air Force Base Postal Service Center
Goodwill Industries Contracting
07.2000 - 10.2002
Texas Sate Licensed Real Estate Agent
No Degree - General Studies
University of Maryland Asia And Europe
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