Summary
Overview
Work History
Education
Skills
Timeline
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Angela Whisnant

Clemmons,NC

Summary

I am a multi-professional with extensive experience in hospitality and office management, particularly at Kings Crab Shack. I have a proven track record of enhancing customer satisfaction and maintaining accurate financial records. My strong multi-tasking abilities and team-oriented attitude contribute to a reliable work ethic, ensuring exceptional service delivery and operational efficiency.

Overview

11
11
years of professional experience

Work History

Bartender/Server

Quiet Pint Tavern
09.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Office Manager

Salem Pest Solultions, LLC
03.2017 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Manager

King's Crab Shack
07.2014 - 11.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Associate Of Business Administration -

Baker College
Owosso, MI

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender/Server

Quiet Pint Tavern
09.2023 - Current

Office Manager

Salem Pest Solultions, LLC
03.2017 - Current

Manager

King's Crab Shack
07.2014 - 11.2022

Associate Of Business Administration -

Baker College

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Angela Whisnant