Angela White
Fremont,CA
Summary
Proven expertise in streamlining administrative and technical support processes. Detail-oriented adept at handling physical and electronic transactions accurately. Self-directed, team-driven and confident professional with administrative, business and customer service skills. Over 10 years of experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative
Network Guys
02.2005 - 03.2006
- Provided administrative support for diverse business requirements.
- Streamlined financial processes by implementing efficient administrative systems and procedures.
- Streamlined administrative processes for more efficient operations within the wellness center.
- Streamlined administrative processes for increased efficiency and improved staff productivity.
- Executed various administrative tasks, contributing to well-organized office management.
- Managed administrative tasks such as copying, filing and faxing documents.
- Streamlined administrative processes by implementing new software tools and systems.
Technical Support
VeriSign
04.2000 - 09.2005
- Performed numerous administrative and technical support functions that enhanced SSL certificate effectiveness.
- Provided technical support to users, resolving connectivity problems efficiently and quickly.
- Provided technical support during audits, ensuring compliance with industry regulations and best practices.
- Streamlined technical support processes for faster issue resolution and improved user satisfaction.
- Provided level two support if unable to resolve issue with first call
- Provided technical support during plant emergencies, minimizing downtime and loss of production capacity.
- Increased customer satisfaction by providing timely and effective technical support.
Education
High School Diploma -
Independence, High School
San Jose, CA06.1993
Skills
- Administrative Functions
- Administrative Support
- Administrative office operations
- Administrative tasks
Certification
Physics University of Phoenix certificate in business
Relevance: Implementing digital marketing strategies, social media, marketing, and content marketing as well as online advertising
Photography
Photography is a creative hobby that allows me to capture moments, tell stories, and express my unique perspective through visual art.
Timeline
Administrative
Network Guys
02.2005 - 03.2006
Technical Support
VeriSign
04.2000 - 09.2005
High School Diploma -
Independence, High School