Angela Wideman
Detroit,MI
Summary
Experienced professional with a strong background in fundraising and donations coordination, as well as a commitment to exceptional customer service and client-based management. Seeking an opportunity to leverage my expertise in delivering outstanding service in a dynamic organization.
Overview
11
11
years of professional experience
Work History
Fundraising and Donations Coordinator
Motorcity Resuscitate
05.2021 - 10.2023
- Planned and coordinated fundraising events, campaigns, and clothing donation drives
- Cultivated donor relationships, secured contributions, and managed clothing donations
- Maintained relationships with donors and sponsors.
Assistant Manager
Advance America Check Advancement
01.2020 - 04.2021
- Managed store operations, overseeing daily store openings and closings, ensuring inventory accuracy and security measures
- Handled financial balancing, skillfully balancing daily revenue, including cash transactions, and maintaining accurate financial records
- Provided outstanding customer service, delivering top-notch customer service, addressing inquiries, and resolving issues to enhance the shopping experience
- Maintained the store, managing store cleanliness, organization, and merchandise displays, ensuring an inviting shopping environment.
Store Manager
LifeBuilders, Resale Shop
10.2018 - 01.2020
- Coordinated charitable donations for the store
- Executed the floor plan and merchandised the store
- Assumed all public relations for the LifeBuilders Resale Store, including soliciting donations and managing revenue
- Monitored pickups and deliveries of all charitable donations.
Direct Care Associate
Teen Challenge Residential Rehabilitation Center
08.2017 - 09.2018
- Assessed client needs and made referrals
- Maintained order in living areas
- Was responsible for fundraising activities
- Taught various curricula and provided peer mediation.
Customer Service Coordinator
Penske Logistics
08.2015 - 07.2017
- Coordinated and monitored trucking shipments for Ford Motor Company
- Advised Ford Motor Company carriers and plant representatives on corporate shipping standards
- Maintained and reported on the daily activities of more than 50 routes.
Case Manager
Detroit Area Agency on Aging
10.2012 - 08.2015
- Assessed the social, financial, and physical needs of over 200 underserved elderly clients in the City of Detroit
- Acted as liaison with medical professionals in the dietary needs of clients
- Maintained the City of Detroit standard regarding the dissemination of liquid nutrition.
Education
School of Psychology -
University of Michigan Dearborn
Dearborn, MI01.2004
Realtors License -
Middleton Real Estate School
Troy, MI01.2001
Liberal Arts -
Western Michigan University
Kalamazoo, MI01.1989
Skills
- Client Services
- Professional Communication
- Employee Training
- Retail Sales and Merchandising
- Fundraising Management
- Data Entry
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Coordination
- Discretion and Confidentiality
- Schedule Coordination
- Document Management
- Scheduling and calendar management
- Presenting Ideas and Plans
- Recordkeeping
- Process Improvement
- Staff Management
- Strategic Planning
- Meeting Coordination
- Event Planning
- Project assistance
- Administrative Leadership
- Event Coordination
- Regulatory Compliance
- Operations Management
- Point of Contact
- Staff Supervision
- Information Collection
- Multitasking and Organization
- Team Leadership
- Decision-Making
- Documentation and Recordkeeping
- Phone and Email Etiquette
- Coaching and Mentoring
- Handling Complaints
- Staff Training
- Customer Service Management
- Employee Supervision
- Staff Development and Training
Accomplishments
Published playwright
Roots and blossom an Anthology of African American Plays
Timeline
Fundraising and Donations Coordinator
Motorcity Resuscitate
05.2021 - 10.2023
Assistant Manager
Advance America Check Advancement
01.2020 - 04.2021
Store Manager
LifeBuilders, Resale Shop
10.2018 - 01.2020
Direct Care Associate
Teen Challenge Residential Rehabilitation Center
08.2017 - 09.2018
Customer Service Coordinator
Penske Logistics
08.2015 - 07.2017
Case Manager
Detroit Area Agency on Aging
10.2012 - 08.2015
School of Psychology -
University of Michigan Dearborn
Realtors License -
Middleton Real Estate School
Liberal Arts -
Western Michigan University