Overview
Summary
Work History
Education
Timeline
Skills
Cashier

Angela Wilkerson

San Antonio,TX

Overview

26
26
years of professional experience

Summary

Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest Job Cashier with solid background in al types of environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable employee seeking Cashier position. Offering excellent communication and good judgment. Trustworthy and dedicated Cashier with over 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Motivated cashier and stocker with over 10 years of experience in customer service . Accomplished various tasks daily, including standing long periods of time assisting customers , stocking shelves with Products and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Work History

Cashier

Raising Cane's Restaurants
08.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.

Cashier/hostess

Golden Wok
06.2009 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Upsold additional products and services to customers, increasing revenue.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Quickie’s Restaurant
02.2016 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Phone Operator Customer Service

Datapoint Towers
05.2007 - 09.2009
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Answered average of Number calls per day and directed to appropriate departments and personnel.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Resolved customer issues and complaints promptly and politely, upholding satisfaction.
  • Monitored call queues and worked quickly to answer and resolve inquiries within target timeframes.
  • Connected callers with appropriate professional, department, or business.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Unico

USAA
04.2006 - 11.2007
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
  • Emptied trashcans and transported waste to collection areas.
  • Tidied lobby and reception areas to create professional and welcoming first impression for visitors.

Housekeeping Supervisor/Front Desk Clerk

LaQuinta Inn & Suits
09.2001 - 08.2005
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Operated electronic backpack vacuums and floor sweepers.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Handled requests for extra linens, toiletries and other supplies.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Ride Operator/maintenance Services

Jazzlandpark
08.1999 - 07.2001
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

High School Diploma -

Marion Abramson High School
New Orleans, LA
05.2000

Timeline

Cashier

Raising Cane's Restaurants
08.2018 - Current

Cashier

Quickie’s Restaurant
02.2016 - 07.2018

Cashier/hostess

Golden Wok
06.2009 - 12.2015

Phone Operator Customer Service

Datapoint Towers
05.2007 - 09.2009

Unico

USAA
04.2006 - 11.2007

Housekeeping Supervisor/Front Desk Clerk

LaQuinta Inn & Suits
09.2001 - 08.2005

Ride Operator/maintenance Services

Jazzlandpark
08.1999 - 07.2001

High School Diploma -

Marion Abramson High School

Skills

  • Order Verification
  • Billing and Payment Processing
  • Trained in Point-of-Sale Systems
  • Report Preparation
  • Order Taking
  • Customer Relations
  • Coin and Currency Counting
  • Cash Register Systems
  • Customer Service
  • Identification Checks
  • Active Listening
  • Coaching and Mentoring
  • Process Payments
  • POS Systems Operations
  • Credit and Cash Transactions
  • Till Counting
  • Coupon Redemption

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Angela Wilkerson