Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Williams

Saint Petersburg,Florida

Summary

Dependable sever that is successful at providing fast, high-quality customer service to guests in restaurant settings. Angela is an adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Server

JP Tavern
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Hostess

Chilis
01.2023 - 05.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Canterbury
Saint Petersburg
05.2015

Skills

  • Cash Register Operations
  • Daily Specials Memorization
  • Item Promotion
  • Special Dietary Requirements
  • Beverage Preparation
  • Food Sales and Promotion
  • Dining Room Monitoring
  • Order Accuracy and Delivery

Timeline

Server

JP Tavern
05.2023 - Current

Hostess

Chilis
01.2023 - 05.2023

High School Diploma -

Canterbury
Angela Williams