Angela Williams
Saint Petersburg,Florida
Summary
Dependable sever that is successful at providing fast, high-quality customer service to guests in restaurant settings. Angela is an adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
JP Tavern
2023.05 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess
Chilis
2023.01 - 2023.05
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Canterbury
Saint Petersburg05.2015
Skills
- Cash Register Operations
- Daily Specials Memorization
- Item Promotion
- Special Dietary Requirements
- Beverage Preparation
- Food Sales and Promotion
- Dining Room Monitoring
- Order Accuracy and Delivery
Timeline
Server
JP Tavern
2023.05 - Current
Hostess
Chilis
2023.01 - 2023.05
High School Diploma -
Canterbury
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