Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills.
Overview
22
22
years of professional experience
Work History
Front Office/Receptionist
Lake Country Medical Group
06.2018 - 06.2023
Ensured welcoming atmosphere for guests with efficient check-in and check-out procedures.
Answered multi-line phone system and enthusiastically greeted callers.
Sorted and delivered mail
Collected payments and processed deposits
Collection Analyst
Good Samaritan Hospital
10.2012 - 05.2017
Responded to customer inquiries and provided detailed account information.
Maintained weekly report to management and communicated with team members of claim issues.
Collect payments for accounts.
Federal Program Coordinator
St Mary's Hospital
12.2001 - 10.2012
Provided exceptional customer service to patients, answering questions and addressing concerns.
Verified insurance eligibility and coverage for patients.
Took copayments and compiled daily financial records.
Education
Clerical
West Georgia Technical College
LaGrange, GA
05.1982
High School Diploma -
Hogansville High School
Hogansville, GA
06.1979
Skills
Administrative Skills/Clerical support
Telephone Skills
Office Equipment Operation
Activities
I enjoy spending time with family and friends, attending church and traveling.
Timeline
Front Office/Receptionist
Lake Country Medical Group
06.2018 - 06.2023
Collection Analyst
Good Samaritan Hospital
10.2012 - 05.2017
Federal Program Coordinator
St Mary's Hospital
12.2001 - 10.2012
Clerical
West Georgia Technical College
High School Diploma -
Hogansville High School
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