Angela Wilson
Norlina,NC
Summary
Reliable business professional with experience in switchboard operations, timesheets, invoices, customer service and multi-tasking. I enjoy working with and for the public.
Overview
8
8
years of professional experience
Work History
Security Command Center Supervisor
NC Detective Agency (Maria Parham Security)
2016.03 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Switchboard Operator
- Monitor 120 Cameras, notifying security officers as well as staff of any suspicious or abnormal findings.
- Time keeper (payroll for both Henderson and Louisburg locations)
- Monthly invoices for both Henderson and Louisburg locations
- Making sure NCDA employees are up to date with Hospital Policies as well as Security Policies.
- Training of new Command Center Operators.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw daily operations of the department
- Enforced rules and regulations outlined in the NCDA and Maria Parham Healths manual.
Education
High School Diploma -
Vance Senior High
Henderson NC06.1988
Skills
- Process Improvement
- Staff Management
- Training and mentoring
- Goal-Oriented
- Policy Enforcement
- Excellent Communication
- Multitasking
- Professionalism
- Attention to Detail
- Reliability
Timeline
Security Command Center Supervisor
NC Detective Agency (Maria Parham Security)
2016.03 - Current
High School Diploma -
Vance Senior High
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