
Dynamic Office Manager with proven expertise at Eastland Motor Sports, excelling in customer service and office administration. Skilled in QuickBooks and inventory management, I enhanced operational efficiency and customer satisfaction. Adept at multitasking and staff training, I consistently fostered a positive work environment while achieving sales goals.
Answered and directed incoming calls to appropriate departments. Assisted in managing bills through QuickBooks. Facilitated sales of over-the-counter parts and accessories for units including side-by-sides, ATVs, and snowmobiles. Processed and finalized paperwork for loan applications. Organized and maintained showroom inventory to ensure a well-stocked environment. Managed necessary certifications to qualify for specific perks. Conducted daily deposits into checking and savings accounts.
Assisted customers with transactions to ensure smooth processing. Supported team members in resolving transaction-related inquiries. Facilitated communication between customers and service departments.
Managed inventory levels by stocking shelves efficiently and effectively.
Answered and directed incoming calls to appropriate departments. Assisted in managing bills through QuickBooks. Facilitated sales of over-the-counter parts and accessories for units including side-by-sides, ATVs, and snowmobiles. Processed and finalized paperwork for loan applications. Organized and maintained showroom inventory to ensure a well-stocked environment. Managed necessary certifications to qualify for specific perks. Conducted daily deposits into checking and savings accounts.
Customer service
Office management
Organizational skills
Office administration
Customer relations
Billing
Clear oral/written communication
Bookkeeping
Mail handling
Staff management
Employee training
Staff training
Financial accounting
Multitasking and organization
Adaptability and flexibility
Phone and email etiquette