ANGELA ZGRAGGEN
Bend,OR
Summary
I am a goal oriented and organized person with over 15 years of sales experience as well as a great leader who wants to bring my knowledge of wine, glassware, and spirits to your company.
Overview
16
16
years of professional experience
Work History
Wine Sales Representative
Republic National Distributing Company
06.2024 - Current
- Manage retail and restaurant accounts
- Specialized in Sake and Wine accounts
- Opened new accounts and help build wine menus and wine sets
- Conduct staff trainings to help employees feel more comfortable selling wine
- Built and maintained strong relationships with my 60+ accounts
Wine Sales Representative
Vehrs Distributing
09.2016 - 02.2024
- On and Off premise sales
- Build wine displays and keep stacks full
- Help build the wine menus for restaurants
- Help accounts pick out Riedel glassware and barware that will best suite them
- Host wine tastings and Riedel events
- Assist the delivery driver with any large or off day deliveries
- Built strong relationships with my accounts and suppliers
Beverage Department Manager
Cost Plus World Market
10.2011 - 09.2016
- Write, track and receive all wine and beer orders.
- Ensure all sales goals are being met.
- Provide customer support and assist them in purchasing wine.
- Oversee and direct all staff and merchandisers in the wine department, train all staff about company standards, events and promotions.
- Stock and display merchandise according to company standards.
- Sign and audit department
- Complete all department numbers, spreadsheets and filing.
- Travel and train new employees to successfully open and run a new store.
- Created many positive relationships with both customers and sales representatives.
Outfitters Assistant Manager
American Eagle
10.2010 - 10.2011
- Open and close cash registers, separate charge slips, coupons, balancing cash drawers, and making deposits.
- Recruit, hire, and train the sales team in all areas of their job responsibilities.
- Resolve any issues or problems throughout the store.
- Partner with Store Manager in the execution of the store business plan that drive results and maximizes business opportunities.
- Being sure we achieve pre-determined budgets, including sales and payroll.
- Achieve store shrink goals and maintain all operational standards.
- Perform merchandising tasks, such as receiving and handling freight, preparing and building displays, and completing markdowns.
Education
Business College
Central Oregon Community College
Bend, ORSkills
WSET 2 - Wine
Riedel Glassware Ambassador
Over 15 years of experience in the customer service industry and 13 years of experience with wine, beer and spirits
Self motivated
Great at time management
Strong knowledge of the wine, retail and restaurant industry
Great with people and building relationships
Strong computer skills including Microsoft Word, Excel and Outlook
Timeline
Wine Sales Representative
Republic National Distributing Company
06.2024 - Current
Wine Sales Representative
Vehrs Distributing
09.2016 - 02.2024
Beverage Department Manager
Cost Plus World Market
10.2011 - 09.2016
Outfitters Assistant Manager
American Eagle
10.2010 - 10.2011
Business College
Central Oregon Community College