Angela Zuniga
Sacramento
Summary
Detail-oriented professional with expertise in customer service, office administration, and schedule management. Skilled in maintaining confidentiality and solving complex problems to enhance operational efficiency.
With proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Knowledgeable Case Manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Secretary
Law Office of Isaac W. Choy Jr.
816 H St #200 Sacramento, CA 95814
05.2020 - 12.2022
- Managed scheduling and coordination of attorney appointments and client meetings.
- Prepared legal documents and correspondence with attention to detail and accuracy.
- Maintained organized filing system for case files, ensuring easy access to information.
- Assisted in billing processes, tracking payments, and managing accounts receivable.
- Coordinated office supplies inventory, ensuring availability of necessary materials for daily operations.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Sales Associate
Home Depot
3611 Truxel Rd, Sacramento CA 95834
2015 - 05.2017
- Assisted customers with product selections and inquiries, fostering positive shopping experiences.
- Maintained organized merchandise displays, enhancing store presentation and accessibility.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Supported inventory management by restocking shelves and conducting regular inventory checks.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Resolved customer complaints effectively, contributing to higher retention rates and loyalty initiatives.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Cosmetologist Lic. - Cosmetology
Federico
Sacramento, CA06-1997
No Degree - Real Estate
LCC
Longview, WA1992
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Schedule management
- Complex Problem-solving
- File systems management
- Database administration
- HIPAA guideline compliance
Certification
- CPR / AED / First-Aid, NationalCPRFoundation - 2026-2028
Timeline
Secretary
Law Office of Isaac W. Choy Jr.
05.2020 - 12.2022
Sales Associate
Home Depot
2015 - 05.2017
Cosmetologist Lic. - Cosmetology
Federico
No Degree - Real Estate
LCC