Hi, I’m
Angela Horton
Weatherford,TX
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions in the automotive industry for 15+ years.
Overview
16
years of professional experience
Work History
ExpressCTA
Director of Sales Support
05.2024 - Current
Job overview
- Set up Processes for the company
- Assist with installation in ExpressCTA dashboard
- Communicate with website/inventory providers for installation
- Onboard new clients
- Complete Kick Off training for dealers and their teams
- Oversee late payments of invoices
- Resolve issues and create IT tickets if needed
- Performance Reviews with clients
- Work closely with all teams/departments
Dealer EProcess
Account Executive
04.2022 - 05.2024
Job overview
- Manage accounts websites
- Review website stats and analytics
- Train/Educate clients on Dealer eProcess products
- Provide professional support to enhance the customers’ experience
- Conduct dealer training
- Work closely with various departments to ensure dealer satisfaction
CarWave
Account Manager
07.2020 - 03.2022
Job overview
- Assist Sr. Account Executives with online auctions
- Ensure all vehicles and details are entered into auctions
- Work all offers after auction
- Contact dealerships to get car counts to schedule inspections
- Assist with unwinds and arbitrations
- Help dealerships with questions
- Monitor site for overpriced vehicles
- Enter new customers into CarWave app
TradePending
National Training Specialist
01.2017 - 07.2020
Job overview
- Optimized training curriculum for new and existing dealerships
- Contacted all new dealerships to schedule training
- Completed training for all new dealerships and refresher training for existing dealerships
- Averaged 100 -150 dealers trained per month
Pro-Logic Systems, Inc.
VP of Operations
04.2009 - 12.2016
Job overview
- Responsible for daily operations of company
- Train new employees and new clients
- Monitor the program daily to ensure proper use and assist clients with live chats
- Check client websites to ensure proper set up of program
- Work closely with client website providers to ensure coding entered correctly
- Managed programmers for new product enhancements
Education
University Of Texas At Arlington
Bachelor of Science from Nursing
12.2003
Skills
- Able to manage multiple accounts
- Team Leadership
- Excellent Time Management
- Client Retention
- Superior Organizational Skills
- Excellent presentation, communication, and customer service skills
- Experience in SEO, SEM and Analytics
- Successfully work remotely
- Remain calm under pressure
- Website design best practices
Timeline
Director of Sales Support
ExpressCTA
05.2024 - Current
Account Executive
Dealer EProcess
04.2022 - 05.2024
Account Manager
CarWave
07.2020 - 03.2022
National Training Specialist
TradePending
01.2017 - 07.2020
VP of Operations
Pro-Logic Systems, Inc.
04.2009 - 12.2016
University Of Texas At Arlington
Bachelor of Science from Nursing
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