ANGELA N. COLEMAN
Houston
Summary
Detail-oriented professional currently pursuing an Associates of Applied Science in Cybersecurity, with a strong background in data entry, HIPAA-compliant information handling, and customer service. Proven expertise in CRM systems, troubleshooting, data accuracy, and process optimization. Actively completing cybersecurity labs via CompTIA to build hands on experience in threat detection, network security and compliance. Seeking an entry-level cybersecurity or support role to apply foundational skills and advance in the cybersecurity field.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Unit Administrative Assistant - Surgical Liver ICU (Night shift)
Houston Methodist Hospital
01.2024 - Current
- Update assignments for Nurses and PCAs
- Process incoming admissions and outgoing transfers - making charts, door tags, printing labels and face sheets
- Complete admissions by transferring patient in EPIC
- Update admissions, transfers, discharges, central line/foley logs
- Update iPhone Daily Record, pass out iPhones to Nurses
- Process all requests regarding IT issues, maintenance, bed pick up, housekeeping, etc
- Check and organize patient charts
- Replenish supplies in breakroom and clean utility
- Order supplies as needed
Patient Access Representative - Emergency Dept (Night shift)
Memorial Hermann Hospital
01.2023 - 01.2024
- Registration of incoming patients (adult, pediatric and labor/delivery) via HealthQuest and FirstNet software, which includes obtaining insurance information and signatures on consents
- Process admissions for emergency department, verifying and updating patient demographic information
- Process discharges, ensuring accuracy of patient's medical record
- Communication with nurses, doctors, EMS staff, patients, family members
Admitting Registrar - Emergency Dept (Night shift)
Steward Health-St. Joseph Medical Center
01.2021 - 01.2023
- Process all admissions for emergency department, data entry of patients into Meditech system, verifying and updating patient name and demographic information
- Insurance verification and collection of copay for ER visits
- Process direct admissions to hospital
- Provide clerical support to department
- Communication with nurses, doctors, EMS staff, patients, family members
Unit Secretary - Pediatrics (Night shift)
HCA Woman's Hospital
01.2020 - 01.2021
- Process all admissions and discharges for unit
- Provide clerical support to pediatric unit
- Update patient room assignments and nurse assignments
Surgery Scheduler
Museum District ASC/Summit ASC
01.2015 - 01.2017
- Scheduling surgical procedures for both surgical centers
- Maintaining and updating physicians' surgery schedules daily
- Communication with doctor's offices regarding any discrepancies
- Verify eligibility and benefits and determine co-payment amounts and inform patients prior to surgery
Admissions Coordinator/Business Office
Behavioral Hospital Of Bellaire
01.2010 - 01.2015
- Verify eligibility and benefits for all admissions upon receipt of intake inquiry form
- Complete telephone profile of insurance benefits in a timely fashion
- Calculate amount of deposit necessary, collect the deposit, or make arrangements for payment
- Conduct financial interviews with patients and families and communicates benefits information and co-payments prior to admission
- Enter in all admissions into APS system
- Assign the correct financial class and adjust as required
- Notify the appropriate facility management of any potential problems related to admission or payment
- Assure that all admission forms are accurately completed, and appropriate signatures are obtained
- Scan all forms into APS for each admission
- Maintain Upfront Collections Log, documenting each patient admitted, amount due and payments received
- Serve as a liaison between patients and their families or assigned parties, Administrators, Utilization Review, Care Center, Clinical and Business Office staff
Education
Associate of Applied Science - Information Technology Cybersecurity
San Jacinto College
Pasadena, TX12-2026
H.S. Diploma -
Bellaire High School
Bellaire, TXSkills
- Ability to work well independently and with others
- Excellent written and oral communication skills
- Proficient in EPIC
- Proficient in HealthQuest
- Proficient in AdvantX
- Proficient in Responder5
- Proficient in all Microsoft products
Certification
BLS (CPR and AED) certification
Timeline
Unit Administrative Assistant - Surgical Liver ICU (Night shift)
Houston Methodist Hospital
01.2024 - Current
Patient Access Representative - Emergency Dept (Night shift)
Memorial Hermann Hospital
01.2023 - 01.2024
Admitting Registrar - Emergency Dept (Night shift)
Steward Health-St. Joseph Medical Center
01.2021 - 01.2023
Unit Secretary - Pediatrics (Night shift)
HCA Woman's Hospital
01.2020 - 01.2021
Surgery Scheduler
Museum District ASC/Summit ASC
01.2015 - 01.2017
Admissions Coordinator/Business Office
Behavioral Hospital Of Bellaire
01.2010 - 01.2015
Associate of Applied Science - Information Technology Cybersecurity
San Jacinto College
H.S. Diploma -
Bellaire High School
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