Summary
Overview
Work History
Education
Skills
Certification
COMPLIANCE/RISK MANAGEMENT
Timeline
Generic

Angela Nichole Stevenson

Prosper,TX

Summary

Offer expertise in leading audits to comply with investor and regulatory requirements. Savvy strategist, proactive in designing and spearheading quality and process improvements that propel quality scores, enhance reporting and boost productivity. Cost-conscious, maximizing budgets of up to $1.5M Articulate leader who builds a culture of commitment, accountability and shared success for the team.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CONTROL TESTING/RISK MANAGEMENT

Bank of America
08.2024 - Current
  • Company Overview: Bank of America is a multinational banking and financial services corporation; ranked #2 on the Forbes Global 2000 list of largest companies in the world.
  • The Technology Audit Issue Senior Validation Specialist supports the Global Technology Business Management, Resiliency Controls organization. Responsible for the validation of evidence submitted to resolve Audit issues, and evaluation of Action Plans for new issues. This was critical to ensuring risk reduction and sustainment controls have satisfied what is documented in the issue and are in good order for Audit partners to perform final validation. I was also the final approver to close action steps, it is expected candidates will be intellectually curious, relentless in pursuing the facts, and have unwavering confidence in communicating their point of view. This role may also include routine health reporting to support other inline issue validation activities.
  • Audit Project Management
  • Assisted in developing audit risk assessments and audit cycle to ensure internal and external audit requirements were met or exceeded (initial and on an on-going basis).
  • Assisted in analyzing, categorizing and ranking emerging and current risk to align with the business strategies and objectives in an everchanging market and business environment
  • Aligned Internal Audit methodology to the IIA and IPPF frameworks, ensuring projects met the minimum requirements specific to audit cadence, reporting and validation efforts.
  • Investor Compliance
  • Aligned our Internal Audit structure with the International Professional Practices Framework (IPPF) to ensure the internal audit activity exceeded minimum investor and regulatory requirements.

Internal Auditor

Finance of America Companies, LLC
07.2020 - 07.2023
  • Company Overview: Finance of America Companies, LLC is a nationwide financial services company that provides residential mortgage loans, commercial products, reverse mortgages and other financial products.
  • Ensuring the organization accomplishes its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, controls and governance processes. My experience in the mortgage and financial sectors allows me to provide a lean and systematic approach by ensuring potential risks are well controlled and in line with company appetite and acceptance. Analyze/report audit findings to executive team and stakeholders to drive change, based on trending and emerging data. Validation of remediation efforts of audit findings for alignment with management action plans.
  • Process Improvement
  • Audited, analyzed, added value and improved processes in the following areas of the company:
  • Vendor Management, Broker Management, Commercial Underwriting, Advertising and Marketing, Anti-Money Laundering (BSA/AML), Compensation, Licensing, Underwriting and Social Media Compliance
  • Assisted senior management with audit readiness in preparation of the company IPO, ensuring the Internal Audit team met or exceeded the minimum requirements of a public company
  • Audit Project Management
  • Assisted in developing audit risk assessments and audit cycle to ensure internal and external audit requirements were met or exceeded (initial and on an on-going basis).
  • Assisted in analyzing, categorizing and ranking emerging and current risk to align with the business strategies and objectives in an everchanging market and business environment
  • Aligned Internal Audit methodology to the IIA and IPPF frameworks, ensuring projects met the minimum requirements specific to audit cadence, reporting and validation efforts.
  • Investor Compliance
  • Aligned our Internal Audit structure with the International Professional Practices Framework (IPPF) to ensure the internal audit activity exceeded minimum investor and regulatory requirements.

QUALITY ASSURANCE / MERCHANT ANALYST

JPMorgan Chase Bank & Co.
12.2018 - 07.2020
  • Company Overview: JPMorgan Chase & Co. is a multinational banking and financial services corporation; ranked #1 on the Forbes Global 2000 list of largest companies in the world.
  • Managed execution of Operational Risk Program for Line of Business. Ensured team data collection/organization to track, report and manage internal control gap issues and mitigation plans. Performed complex servicing analysis and review at account level. Identified root cause and remediated servicing gaps. Evolved into subject matter expert for multiple work streams and served as second in command, in absence of VP.
  • Slashed team and individual audits and overturns by over 87%+ by developing, testing and executing new procedures and protocol for correctly failing auditor decisions. Authored strategic training guide to implement program nationwide.

TEAM LEAD, LOAN QUALITY

Pacific Union Financial, LLC
08.2016 - 12.2018
  • Company Overview: Pacific Union Financial is a nationwide mortgage company that provides residential mortgage loans through wholesale, retail and correspondent origination channels.
  • Govern day-to-day process for multi-branch Quality group across TX, AZ and CA, ensuring loan accuracy, salability and insurability. Lead operating budget of up to $1.5M and team of up to 16 local/remote members. Identify and remediate red flags, misrepresentation and potential fraud prior to funding/loan closing. Ensure department/team knowledge on changing FHA, VA, FNMA FHLMC and USDA guidelines. Lead daily/monthly audit sampling and selection methodologies and process. Maintain >92% individual auditor quality score and
  • Quality Project Management
  • Yielded zero negative external auditor remarks or ‘findings’ specific to my area to date, often exceeding requirements.
  • Drove Business Quality score up 9% in two months to 95%. Collaborated with BA/BI partners to develop quantifiable, measurable reporting that expanded on existing reporting to add audit findings details, trends, plans and root causes.
  • Surged Auditor Quality score from 86% to 97%+ and accelerated daily loan production by 33%. Proposed and presented cost savings plan and quality/production advantages for new Quality/Audit software; sourced, selected and negotiated with vendor; streamlined company-wide roll-out of ACES audit software.
  • Process Improvement
  • Reduced random sample size to target higher risk areas, while remaining compliant; avoided over sampling; expanded overall sample size to exceed industry requirements.
  • Elevated group morale and boosted production by spearheading development and implementation of measurable, quantifiable individual auditor goals and objectives, using SMART model.
  • Investor Compliance
  • Built quality compliance and alignment with largest investor, Fannie Mae. Steered development and training on new FNMA-based quality taxonomy, ensuring exception alignment with investor/regulatory requirements.
  • Strengthened compliance by working directly with Freddie Mac and Fannie Mae to understand their needs and wants from lenders. Established new set of policies/procedures for entire Quality group, presented to investors, regulators and executive team to validate.

SENIOR AUDITOR, QUALITY ASSURANCE

Pacific Union Financial
08.2013 - 08.2014
  • Company Overview: JPMorgan Chase & Co. is a multinational banking and financial services corporation; ranked #1 on the Forbes Global 2000 list of largest companies in the world.
  • Administered Quality Assurance department, located in TX, CA and AZ branches. Ensured execution of inline audits within loan process, with minimal impact to SLAs. Maintained and reported on trending quality results, root cause and remediation between Correspondent, Retail and Wholesale channels.
  • Minimized risk and ensured day one compliance with industry-wide new CFPB-mandated change of disclosure regulation to TRID (TILA-RESPA Integrated Disclosure Regulation) by leading training for and forming new group of auditors, focused on TRID company compliance.

Education

Bachelor of Science - Accounting And Finance

University of Arkansas Pine Bluff
Pine Bluff, AR
05.2000

Skills

  • Leadership
  • Strategic Planning
  • Project Management
  • Budget Administration
  • Risk Management
  • Policies & Procedures
  • Risk Mitigation
  • Metrics
  • Data Analysis
  • Reporting
  • Audits
  • Regulatory Compliance
  • Quality Improvement
  • Stakeholder Relations
  • Quality Assurance/Control
  • Process Improvement
  • Training, Coaching & Mentoring
  • Goal Setting
  • Performance Management
  • Change Management
  • Underwriting Guidelines

Certification

  • Certified Internal Audit Practitioner Institute of Internal Auditors (IIA) 2022
  • BSA/AML Boot Camp Finance of America 2021
  • Certified to Lead Workshop Chase 2019
  • Quality Control Boot Camp Pacific Union Financial 2016

COMPLIANCE/RISK MANAGEMENT

Angela Nichole is extremely knowledgeable about Compliance and Risk Management. Her persistence and willingness to learn more and stay in the know is what enables her to continuously excel as a leader and thrive in all facets of her role. That level of integrity is what equips her with the tools needed for continued success.” R. Galindo Director Loan Quality at Pacific Union Financial

Timeline

CONTROL TESTING/RISK MANAGEMENT

Bank of America
08.2024 - Current

Internal Auditor

Finance of America Companies, LLC
07.2020 - 07.2023

QUALITY ASSURANCE / MERCHANT ANALYST

JPMorgan Chase Bank & Co.
12.2018 - 07.2020

TEAM LEAD, LOAN QUALITY

Pacific Union Financial, LLC
08.2016 - 12.2018

SENIOR AUDITOR, QUALITY ASSURANCE

Pacific Union Financial
08.2013 - 08.2014

Bachelor of Science - Accounting And Finance

University of Arkansas Pine Bluff

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