Customer service professional with experience in arcade operations, prize inventory control, and guest support. Skilled in verbal communication, problem solving, and rules enforcement to create a safe, welcoming environment.
Overview
4
4
years of professional experience
Work History
Game Room Attendant
Mr, Gatti's Pizza
Universal City, Texas
12.2022 - Current
Assisted guests with arcade games and prize redemption at a family entertainment center.
Restocked redemption counter with tickets, toys, and prize inventory.
Cleaned game room surfaces, controls, and guest seating areas.
Greeted guests and answered questions about games, prizes, and party events.
Checked game machines and reported malfunctions to our game technician.
Resolved customer complaints in a professional manner.
Trained new staff members on proper use of gaming equipment and policies and procedures related to operating the game room.