Angeli Dela Cruz
Milpitas,CA
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Inpatient
Stanford Healthcare
04.2021 - Current
- Sterile compounding experience
- Aides pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Assist in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Help Pillpick and Transport when needed
- Assist in management of prescription deliveries, improving patient convenience.
- Stocks, labels, and inventories medication to keep accurate records.
- Answer incoming phone calls and addresses questions from customers and healthcare providers.
Pharmacy Technician Outpatient Floater
Santa Clara Valley Medical Center
06.2020 - 02.2021
- Travel to ten different clinic sites
- Processing and billing different types of Medical county insurances
- Dispense protocol specific medications following institutional and sponsor specific procedures
- Prepare and send out mail-order prescriptions
- Operate in Central Fill pharmacy; prepare and send out totes of prescriptions to ten different pharmacy clinics
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Senior Pharmacy Technician
Walgreens
03.2016 - 05.2020
- Demonstrates good judgment in determining need to obtain additional supplies, displays initiative in recognizing & resolving problems in the purchasing process
- Organizational skills, accuracy & attention to detail are essential when performing assignments of buyer requirements
- Transcribe accurately, spell correctly, & perform mathematical calculations
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system and customer service issues.
Physical Therapy Assistant Externship
Kaiser Permanente
07.2014 - 08.2014
- Measure patient's range of joint motion, body parts, or vital signs to determine effects of treatments or for patient evaluations
- Instruct, motivate, safeguard, or assist patients practicing exercises or functional activities under direction of medical staff
Store worker/Produce Associate
DECA
02.2009 - 01.2013
- Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, & resolving customer complaints
- Pack & unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Put up signs that identify items on sales weekly, as long as change AD tags every 15th of the month
Education
Pharmacy Technician Program -
Mission College
04.2016
Kinesiology program
Cal State East Bay
06.2013
Associates - Kinesiology program
De Anza Community College
06.2012
Skills
- Detail Oriented
- Professional Etiquette
- Excellent Communication Skills
- Self Motivated
- Ambitious
- Accelerated Computer Skills
- Multi-tasking Abilities
- Decision Making
- Goal Driven Leader
- Organizational Skills
- Great Interpersonal Skills
- Problem-solving skills
- Heartsaver CPR AED (CPR AED)
Certification
Controlled Substances Diversion Prevention Certificate
Basic Life Support Certification (BLS)
Awards
- ExtraOrdinary Care Award, 01/01/19, 04/01/19
References
- Available upon requests
Timeline
Pharmacy Technician Inpatient
Stanford Healthcare
04.2021 - Current
Pharmacy Technician Outpatient Floater
Santa Clara Valley Medical Center
06.2020 - 02.2021
Senior Pharmacy Technician
Walgreens
03.2016 - 05.2020
Physical Therapy Assistant Externship
Kaiser Permanente
07.2014 - 08.2014
Store worker/Produce Associate
DECA
02.2009 - 01.2013
Kinesiology program
Cal State East Bay
Associates - Kinesiology program
De Anza Community College
Pharmacy Technician Program -
Mission College