Angelena Harrison
Aurora,CO
Summary
Dedicated healthcare professional and student with four years of experience in patient care within radiology field. Competent in radiographic imaging techniques and safety protocols, ensuring accurate and safe diagnostic procedures. Committed to contributing to team success while continuously enhancing skills and knowledge.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist
UCHealth University of Colorado Hospital
09.2021 - Current
- Extensive administrative experience within the radiology department from the inpatient and outpatient front desk, the File Room, and Imaging Services Coordinator (ISC) assisting the radiologists.
- Managed high call and patient volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Collaborated with clinical staff and patients to ensure seamless coordination of care.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Facilitated communication of critical findings from the radiologist to the patient's care team.
- Assisted MRI with pre-screening and preparation of the patients prior to their exams.
Patient Line Contact Center Representative
UCHealth
02.2021 - 09.2021
- Performed scheduling for all UCH Cardiovascular & Multi-Specialty Surgery clinics within the Denver Metro region.
- Utilized EHR systems effectively to manage patient appointments and minimize scheduling errors.
- Managed high call volume while delivering excellent patient experiences.
- Became a SME (Subject Matter Expert) and assisted in training new schedulers.
Host, Server, To-Go & Catering Delivery Specialist
Olive Garden
05.2017 - 02.2021
- Took reservations and to-go orders by phone and in-person, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Remained calm and efficient during peak hours to maintain attention to detail, ensuring proper presentation and packaging for each item.
Team Member
Noodles & Company
06.2015 - 06.2016
Education
Associate of Applied Science - Radiologic Technology
UCHealth School of Radiologic Technology
Aurora, CO01.2026
Bachelor of Arts - Psychology, Minor in Sociology
University of Colorado Denver
Denver, CO12.2020
Skills
- Friendly and personable
- Dedicated to providing a patient centered experience with communication, compassion, and empathy
- Proficient with EPIC and PACS
Licenses and Certifications
- Colorado Limited Scope Operator (LSO) — Colorado Department of Public Health and Environment (CDPHE)
- Basic Life Support (BLS), American Heart Association (AHA) - August 2025
Timeline
Patient Access Specialist
UCHealth University of Colorado Hospital
09.2021 - Current
Patient Line Contact Center Representative
UCHealth
02.2021 - 09.2021
Host, Server, To-Go & Catering Delivery Specialist
Olive Garden
05.2017 - 02.2021
Team Member
Noodles & Company
06.2015 - 06.2016
Associate of Applied Science - Radiologic Technology
UCHealth School of Radiologic Technology
Bachelor of Arts - Psychology, Minor in Sociology
University of Colorado Denver
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